The bank for a changing world

We are looking for

Customer Intelligence Analyst - Data Scientist

Apply REF: 2019_031
Customer Intelligence is about developing competitive edge with Data Science, leveraging on the Customer data patrimony, conducting to optimized and efficient marketing strategies that enable to amplify profitability and support business growth.

What is your mission?

Integrated in the Customer Intelligence team, under the CRM & Marketing Analytics department, you will work in collaboration with Marketeers and Business specialists and have the opportunity to create new ways of developing customers’ value, through advanced Data & Analytics approaches:
  • Define how unexploited data and the use of innovative modeling technologies, can improve the business through better customer knowledge;
  • Grow data science and use new, bigger data to boost analytics reach and predictive power, with machine learning methods;
  • Craft Artificial Intelligence based tools, able to handle part of customer interactions, with the goal of maximize profitability and knowledge collection;
  • Build customer behavioral models: customer segmentations, predictive models based on business data (Propensity, Churn, Pricing…);
  • Continuously improve modeling methods by performing strategic and competitive monitoring, and by testing innovative methodologies (algorithmic segmentations, machine learning);
  • Innovate with development of new generation analytical culture and tools: explore big data technologies, data science tools and the latest open-source machine learning libraries.

What are we expecting?


You have:

  • Solid academic background in Maths, Stats, Engineering (or any field related to applied data science) with a minimum of 2 years of experience (mandatory);
  • Strong analytical mindset and critical thinking;
  • Knowledge of statistical analysis and advanced reporting tools: SAS, Tableau, Qlik
  • Knowledge of databases and associated tools: SQL
  • Comfortable with programming languages: Python, R, Pandas, Scikit-Learn, Git/GitHub…
  • Excellent spoken and written English.

…and you are:

  • Passionate about data science and artificial intelligence;
  • Excellent team player, self-motivated, able to learn fast and communicate clearly;
  • Ready to make the difference in a diverse and dynamic environment;
Primary Location: PT-11-LisbonJob Type: Standard / PermanentJob: MISCELLANEOUSEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 2 yearsSchedule: Full-time Behavioural competency: Communication skills - oral & written, Ability to collaborate / TeamworkTransversal competency: Analytical Ability