The bank for a changing world

We are looking for

Insight Manager (Collections)

Apply REF: MAR000563

What gets you out of bed in the morning? For us, it’s driving positive change and we’re looking for like-minded people with energy and a can do attitude to join our winning team.

Are you looking for that next step in your career journey and like the sound of working in a dynamic and exciting finance team that’s part of a growing consumer finance business and global bank? Like what you hear? Then read on…

We want to welcome a Collections Insight Manager to join our high performing Operations team. Our Operations teams are responsible for supporting our customers and providing them with the highest level of Customer Service and support.

Working in the Collections Division, the Collections Insight Manager provides delivery of commercial value, through the usage of analytical methods to understand, test and predict customer & collections profitability (NBI - risk - overheads) and its associated levers. They also contribute to the development of the business through: the exploitation of customer knowledge & insight, the statistic survey of our portfolios and the implementation of decision support tools.

Working closely with the Chief Data Officer you will use advanced data mining techniques to drive insight and support business analysis.  This will provide a clear vision of collections efficiency, statistical significance and profitability levers.  Providing advice and support to colleagues and other team members, you will use your statistical modelling expertise to optimise our offerings and the customer relationship.

As the subject matter expert you will be able to share best practice locally and in the wider BNPPF group and ensure that colleagues are up-skilled and developed.

This is a great time to join our winning team and really make the difference!

  


Could this be you?

We believe it’s a positive attitude and passion to make things happen that matters most. Here’s what else we’re looking for:

  • Educated to degree level or equivalent ideally in a numerate discipline
  • Experience of working in a similar insight or data scientist role
  • Highly practiced in using data mining tools (SAS, SQL etc) and strong evidence of developing statistical models and segmentations.
  • Experience of working with large data and able to summarise data efficiently in order to present to senior managers
  • Ability to influence and communicate at all levels and explain technical and complex issues to  a non-technical audience.
  • A proven ability to manipulate data and present information clearly and concise
  • Experience of working in Financial Services or Banking would be desirable.

Our culture

We understand that next step in your career journey is an important one. We also know it’s all about the people as they are the ones that make our business the success it is. That’s why we provide colleagues with opportunities to make great things happen in an open and exclusive environment.

Our culture is innovative, collaborative and fun; we challenge everyone to make a difference for colleagues, customers, partners and our community.

Being part of the BNP Paribas global banking group means you’re part of something big; with plenty of opportunities to take on additional responsibilities and make a real difference.  

We offer

As you’d expect from being a global banking group, we can give you an award winning benefits package that gives you flexibility to choose your benefits based on what’s important to you. We also offer flexible working patterns, a competitive salary, a contributory pension scheme, plus life insurance and private medical insurance, not to mention the all-important 25 days holiday each year to enjoy. 

Is there a fit?

If you’re interested in joining our dynamic and growing team, then we’d love to hear from you.

Primary Location: GB-ENG-SolihullJob Type: Standard / PermanentJob: MARKETINGEducation Level: Other Degrees / Certifications / Vocational, Technical or Professional QualificationsSchedule: Full-time Behavioural competency: Attention to detail / rigorTransversal competency: Analytical AbilityReference: MAR000563