The bank for a changing world

We are looking for

Client Development Analyst

Apply REF: 1904GMFOS2426

BNP Paribas is a leading European bank with an international reach. It has a presence in 72 countries, with more than 202,000 Employees – including more than 154,000 in Europe and over 5,000 in Portugal alone.

BNP Paribas is present in Portugal since 1985, having been one of the first foreign banks to operate in the country. Today, BNP Paribas has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

Worldwide, the Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance.

ROLE RESPONSIBILITIES

The candidate will help the team specialists to encourage more rigour to the sales process globally by providing them all the necessary information to drive accurate business decisions. The final goal of the team is to drive steady increases of wallet shares and client profitability with target clients through sales account plans, client segmentation and survey intelligence. The candidate will promote and directly contribute to reporting automation for a greater level of client intelligence and information-sharing.

 

  • Work with client data and analytics team for Client Development reporting

  • Oversee the systematic follow-up on all action points from account plans and client reviews

  • Supervise client data quality

  • Produce relevant documentation to be used in regional and global client reviews

  • Prepare regular reports measuring the performance of the business

  • Promote the usage of Client Development’s reports and Client Relationship Management’s tools

  • Maintain the team’s SharePoint page

  • Manage Client Development’s master files

  • Analyse the results from external surveys to be distributed to the business

 

TECHNICAL SKILLS AND QUALIFICATION REQUIRED FOR THE ROLE

  • Strong interpersonal skills and a structured, methodical approach
  • Strong practical experience of supporting senior roles
  • A overall understanding and interest in the financial world
  • Strong communication skills, verbal and written
  • Results oriented with a proven track record of meeting targets
  • Excellent business relationship management and development skills
  • Organizationally sensitive and a team player
  • Passion, tenacity and resilience in an ever changing environment
  • Strong Excel and PowerPoint knowledge.
  • VBA skills are a plus.

Please note that only applications submitted in English will be considered.

In case you are selected for this role, further documentation will be requested to support your hiring process.

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

 

 
Primary Location: PT-11-LisbonJob Type: Standard / PermanentJob: SALES DEVELOPMENTEducation Level: Master Degree or equivalent (> 4 years)Experience Level: At least 1 yearSchedule: Full-time Behavioural competency: Ability to collaborate / TeamworkTransversal competency: Analytical Ability