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Client Account Manager Private Equity & Real Estate (H/F)

Job type Permanent
Schedule Full time
Job Function Transaction processing
Brand BNP Paribas Securities Services
Level of experience 3 to 5 years
Apply REF: LUX020618
BNP Paribas Securities Services, filiale du groupe BNP Paribas, figure parmi les premiers intervenants européens en matière de conservation de titres.

Dans ce dispositif, BNP Paribas Securities Services - Succursale de Luxembourg joue un rôle majeur en offrant à ses clients des services à forte valeur ajoutée tels que conservation de titres, prêt de titres, administration de fonds, mesure et attribution de performance, services financiers dans le cadre d’emprunts obligataires.

Dans le cadre de son développement, BNP Paribas Securities Services recherche un :

  

Client account manager Private Equity & Real Estate (H/F)

CDI 

Mission

 

You have gained at least 5 years of similar experience in the Private Equity, Real Estate, Infrastructure or Private Debt fund industry

You will be the main point of contact for customers on various day-to-day queries

You will liaise with the operational areas to ensure specific client requirements are shared across and taken into consideration

You will maintain a positive client relationship by monitoring their enquiries efficiently and effectively until final resolution

You will ensure that any important event is escalated to your Management and/or the Relationship Manager

 You will monitor the client KPIs to ensure client’s satisfaction

 

Your profile

 
 

Soft skills:

· Excellent communication skills
· Organizational skills
· Analytical skills
· Word, Excel, Power Point
· Active listening
· Client focus
· Team spirit
 

Language skills:

· Excellent written and oral English and French skills are essential
· Other languages (German, Italian) are considered as a real advantage
Primary Location: LuxembourgJob Type: Standard / PermanentJob: OPERATION PROCESSINGEducation Level: Not indicatedExperience Level: At least 5 yearsSchedule: Full-time Behavioural competency: Communication skills, Knowledge sharing, Analytical skills, Organizational skills, Act with integrity, Client focus, Accountability, Ability to learn, Rigour and AccuracyTransversal competency: Knowing a foreign language (specify which language)Reference: LUX020618