Willing to push the boundaries with us for a more sustainable world?

BNP Paribas Securities Services, a wholly-owned subsidiary of the BNP Paribas Group, is a leading global custodian and securities services provider backed by the strength of a universal bank.

BNP Paribas Securities Services is a multi-asset servicing specialist with local expertise in 36 markets around the world and a global reach covering 95 markets. This extensive network enables us to provide our institutional investor clients with the connectivity and local knowledge they need to navigate change in a fast-moving world.

BNP Paribas Securities Services is a very international and multicultural business with a presence in 34 countries, employing 10,000 employees of over 100 different nationalities.

Our values drive BNP Paribas forward and are a cornerstone of our business. We rely on our strengths that include: stability, responsibility, expertise and being a good place to work.

Your future job

You are the single point of contact for all clients. Your time will be allocated between query management, oversight management, reporting, claims & incidents and information management.

As Client Account Manager within BNP Paribas Securities Services Brussels, your main tasks are:

  • Swiftly acknowledging all queries, analysing them, following-up on them until their resolution and updating stakeholders in an accurate, timely and client-focused fashion;
  • Swiftly acknowledging all claims, investigating them and creating preventive measures to avoid them in the future;
  • Supervising the activity of the Hub, challenging them on yours findings, providing them with guidance;
  • Producing key performance indicators on the activity, sharing them with the relevant stakeholders and raising issues to the management.

Highlight your strengths

  • You have a good experience in Middle or Back Office;
  • You are fluent in English, French or Dutch;
  • You have a strong sense of priorities and a knack for organization;
  • You have the ability to show resilience in stressful situations;
  • You show good client focus skills, you can anticipate the clients’ needs and you always aim for high quality;
  • You respect legal, compliance and group rules at all times;
  • You are a team player at heart;
  • You are flexible and rigorous in all situations.

In a changing world, diversity and inclusion are core values for team well-being and performance. At BNP Paribas, we want to welcome and retain all talents, regardless of gender, age, origin or sexual orientation, and irrespective of whether or not they are living with a disability, as each of them have their own experience and identity. Together, let's build the bank of tomorrow: innovative, responsible and sustainable. All of our full-time vacancies are also open to candidates wishing to work 80% or 90%.

Choose BNP Paribas Fortis now and apply here.

We will make our first selections on the basis of your CV and letter of motivation. Are you the candidate we’re looking for? Then you’re sure to hear from us. Good luck!

Primary Location
BE-BRU-Bruxelles
Job Type
CDI
Job
EXPERTISE FINANCIERE ET TECHNIQUE
Education Level
Bachelor / Licence ou équivalent (>= 3 ans)
Experience Level
Au moins 3 ans
Schedule
Temps plein
Competency profile
Conseiller Commercial
Reference
BP2S22BXL001


Discover the different professions within BNP Paribas: Financing and Investment

Working in a financing and investment role at BNP Paribas involves supporting our corporate clients - from start-ups to the largest corporates - and institutions to develop their business strategies and to support their investment and project funding within local markets as well as internationally.

Find out more

Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?

BECAUSE YOU'RE THE KIND OF PERSON WHO WANTS...

  • What if we told you that working in our Group may not be quite what you think? BNP Paribas business lines and careers are constantly evolving to meet the expectations of our clients and society as a whole.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

Find out more