The bank for a changing world

We are looking for

Chapter Lead – m/f/x – Cluster Scrum Master

Apply REF: IT200924


Chapter Lead – m/f/x – Cluster Scrum Master

Willing to push the boundaries with us for a more sustainable world?
Do you want to work in small multidisciplinary teams and work creatively alongside your colleagues from different business lines and departments, in other words, to work in Agile mode?
This is where it happens!

Your future job
Every tribe/squad member is part of a chapter. As Chapter lead you’re a people manager and expertise lead. This expertise you use to develop the right competences in your chapter and you play an important role in the career development of your chapter members. You are also part of the tribe leadership.
Join us @ the Channel & Customer Experience tribe for Individuals, in the double role of Cluster Scrum Master and Chapter Lead for the Cluster Scrum Masters & Tribe Release Engineers. Our tribe has an E2E product responsibility for the digital solutions (such as Easy Banking Web & App) for individuals and  small enterprises. The tribe consists of multidisciplinary teams (squads) combining all the IT & business skills needed to develop & maintain these solutions.

In addition to the role of Chapter lead role, you will have a second role as Cluster Scrum Master. In this role you will coordinate & facilitate the collaboration between the squads, for a specific project with a high level of complexity. Your first project will consist in developing a completely new platform that will support the Sales team in their interactions with the client. (transactional as well as relational). 

Your main challenges:
Your challenges as a People Manager of the Cluster Scrum Masters (CSM) & Tribe Release Engineers (TRE):

  • You support the team members on difficult or complex questions and help them make the necessary changes.
    • You recruit the profiles foreseen in the Strategic Workforce Planning and you guarantee an appropriate “onboarding” of these new team members
    • You make sure that all of the team members have the right knowledge and skills
    • You are responsible for the annual evaluation and the remuneration decisions in your chapter.
    • You contribute to the daily functioning of the tribe and represent your chapter in the Tribe Leadership Team.
    • You support and develop the role of Cluster Scrum Master in the tribe by collaborating closely with the different squad roles (PO, SM) and tribe roles (TTE, TRE, CPO, CSM, …).
    • You continue developing the role of Tribe Release Engineers by collaborating closely with the (Tribe) Test Engineers, OPS Engineers, (Cluster) Scrum Master and Change Management.

Your challenges as a Cluster Scrum Master (CSM):
  • You support the Tribe Owner and the IT Tribe Lead in realizing complex projects:
    • You develop delivery roadmaps together with the different business and IT departments /roles within the bank.
    • You ensure the follow-up of a project starting from the study (ideation) phase to the Go Live (after care included).
    • You coordinate several tribes and squads using Scrums of Scrums
    • You coordinate and collaborate with test, release and change management
    • You monitor the budget and report to Senior Management  
    • To make sure that you stay in touch with evolving technologies and development methodologies it’s important to keep doing development activities yourself as member of one of the Squads in your tribe.
Highlight your strengths
  • You have a master degree or equivalent by experience.
  • You have at least >8 years of experience in project/program management, and more specifically in developing IT solutions.
  • You have a good knowledge of English, Dutch & French.
  • You have experience with complex technical projects in an Agile environment.
  • You can collaborate closely and create a vision with the different internal stakeholders
  • You can elaborate practical solutions to difficult or complex questions
  • You have experience in coaching and mentoring developers.
  • You have good social skills and you are empathic, you can relate to the feelings and sentiments of the people in your chapter.
  • You have passion and drive for innovation
Your future workplace
Thanks to the daily commitment of our more than 12,000 employees, BNP Paribas Fortis aims to be a responsible and sustainable leader and the preferred partner of our clients over the long term. For IT it means developing ingenious banking technologies to continuously offer them tailored solutions—at every key moment in their lives.
Our IT teams work at the centre of Brussels, just a few 100m from the central station, the building has a company restaurant and the bank has a flexible homeworking policy.
Want to know more?
, Web & Digital Foundations Cluster Product Owner.

By choosing us,  you get

  • Excellent opportunities to develop, personally and professionally, and spread your wings.
  • A permanent contract and an attractive pay package.
  • A position in a responsible, socially engaged organisation where diversity and inclusion are the standard.
  • The possibility of working part time (80 or 90 per cent).
Choose BNP Paribas Fortis now and apply here.
We will make our first selections on the basis of your CV and letter of motivation. Are you the candidate we’re looking for? Then you’re sure to hear from us. Good luck!

Primary Location: BE-BRU-BruxellesJob Type: CDIJob: INFORMATIQUEEducation Level: Bachelor / Licence ou équivalent (>= 3 ans)Experience Level: Au moins 3 ansSchedule: Temps plein Competency profile: Digital People ManagerReference: IT200924