RESPONSIBILITIES
Change managers are responsible for monitoring and supervising changes to business processes and systems, etc. within the organization and play a crucial role in ensuring that staff members embrace the change.
Change managers are involved in all the phases of the internal projects, ensuring that business needs are correctly gathered and priorized and represent the business during the project follow-up, test and roll out. They will contribute actively in the training of the projects once they are rolled out.
MAIN FUNCTIONS
PROJECT MANAGER
• Transform business needs to project
• Control the time and budget of each project
• Ensure communication between all parties involved in the project
• Function as an intermediary between IT and the business
• Define project deployment plans together with applicants
• Software development and project management
• Project follow up and priorities management.
• Manage requirements and define the solution
• Manage solution Build
• User guides elaboration
BUSINESS ANALYST
• Analyze and map use cases derived from a project
• Define and formalize user requirements in accordance with the established procedure (EDB)
USER ACCEPTANCE
• Define test plan to cover all the use cases defined in the user requirements
• Execute test plans
• Issue change requests (CRQ) and project acceptance notes (PVR7)
-Issue user manuals and training for new approved systems
- Manage change acceptance and transitioning
REQUIREMENTS
University education (Preferably STEM)
English & Spanish: Fluent
French & Portuguese: desiderable
Behavioral skills:
- Collaboration & Teamwork
- Results driven
- Communications capacity (oral & written)
- Creativity & Innovation
- Problem solution capacity
Transversal skills:
- Ability to understand, explain & lead the change
- Analytical ability
- Ability to design and adapt the procedure
- Ability to develop and leverage networks
- Ability to manage a project
