The bank for a changing world

We are looking for

Business Process Analyst (Corporate Banking ITO APAC) - AVP

Apply REF: ITO001129

In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 17,000 employees* and a presence in 13 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships.
Worldwide, BNP Paribas has a presence in 73 markets with more than 196,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. Asia Pacific is a key strategic region for BNP Paribas and it continues to develop its franchise in the region.

BNP Paribas offers you an exciting career in an international business environment that is fast-paced, diverse and focuses on creating high-value relationships with our clients. We offer competitive salary and benefits, as well as a working environment where you’re valued as part of the team.

* excluding partnerships

Position Purpose

A Business Process Analyst within the team of Corporate Banking ITO APAC – Projects & Change Trade & Commodity Finance supports “change the bank” initiatives through business process improvements and organizational transformations for APAC Countries.

Initiatives are supported through 3 pillars:

I. Diagnose, Design and Implement
II. Adapt and Improve
III. Monitor and Report



Direct Responsibilities



I. Diagnose, Design and Implement

Diagnose process/Target Operating Model (TOM) inefficiencies
Define and implement efficient regional TOM
Design, review and/or re-engineer operational processes

II. Adapt and Improve

Ensure consistency of operational efficiency initiatives with the region’s TOM and processes in partnership with stakeholders
Manage process related analysis & improvement and validate consistency with the TOM
Support continuous improvement End to End initiatives to industrialize services

III. Monitor and Report

Support monitoring and reporting
Manage risks / issues and escalate to Team Head subsequently, Management and/or Stakeholders

IV. General

Facilitate meetings with Operations / Business and other stakeholders when required

Technical and Behavioral Competencies required


Understanding of Trade & Commodity Finance Business & Operations
Lateral thinker with strong analytical and project management skills
Knowledge of project methodologies is an advantage
Proficient in MS applications (Word, Excel, PowerPoint, & Visio)
Strong written and verbal communication skills in English
Strong organization skills with a rigorous mindset
Good interpersonal skills
Team player

Experience and Qualifications required

Tertiary Education
5 - 10 years’ experience
Background on Bank Industry (ideally including Corporate Banking, Trade & Commodity Finance)

Experienced in:
-Project scope design & execution
-Project governance
-Stakeholder management
-Understanding of Operational Risk

Primary Location: SG-06-SingaporeJob Type: Standard / PermanentJob: OPERATIONAL EFFICIENCY TRANSFORMATION AND BUSINESS ANALYSISEducation Level: Master Degree or equivalent (> 4 years)Experience Level: At least 7 years Behavioural competency: Attention to detail / rigor, Creativity & Innovation / Problem solving, Communication skills - oral & written, Organizational skillsTransversal competency: Ability to understand, explain and support change, Ability to manage / facilitate a meeting, seminar, committee, training…, Ability to develop and adapt a process , Ability to manage a project