The bank for a changing world

We are looking for

Business Change Manager

Apply REF: BCM/2019

The Warsaw office was established in 2008 and comprises  two business lines: a dynamically growing International Operations Centre (SSC) providing asset and fund services for a number of locations across Europe and local custody & clearing business offering broker-dealers, global custodians and investment banks a full local clearing, settlement and custody solution in Poland.

For new activity within BNP Paribas Securities Services in Poland which is an exciting, dynamic and growing operation centre in Warsaw we are looking for candidates who are willing to apply for the position of:

Business Change Manager



Key responsibilities:

  • Formalise & share business project roadmap and strategic vision plan
  • Follow up the projects portfolios
  • Contribute to productivity by ensuring sustainability of core projects and tools
  • Contribute to identify weaknesses in the current process & system
  • Recommend improvements minimizing manual workload and reducing risks
  • Analyse the client request based on the Project Brief and find the best way to manage the client requirement
  • Collect Business IT requirments and lead prioritization governance
  • Conduct preliminary studies to define requirements
  • Review and validate Business Requirement Document (BRD) including Test Plan provided by IT, in order to ascertain that the solution proposed by IT is functionally coherent with the request
  • Check and validate the IT testing strategy
  • Define the objective of End User tests and their organization
  • Perform the End User tests, according to the relevant schedule, and report the necessary corrections to any defects in coordination with IT
  • Coordinate and ensure transversal communication with all concerned parties
  • Organise business deployment and assist operational teams during post go-live on basis of the release note supplied by IT:

-  Define process

-  Update User Guides with IT contribution

-  Prepare training documentation with IT contribution

-  Perform training

  • Provide functional expertise level support to Operational teams
  • Contribute to answer RFP and  participate to Due Diligence
  • Analyse existing client needs and provide solutions
  • Propose enhancements in line with market evolution or regulatory constraints

Required skills and knowledge:

  • Good relationship, excellent communication

  • FDS Technical expertise

  • Fluent in English

  • Minimum 3 years of experience in Fund Dealing Services business or similar
  • Organizational and presentation skills (oral and written)
  • Digital knowledge, innovative approach
  • Team spirit, ability to collaborate independently and with co-workers
  • Ability to handle several tasks according to the deadlines
  • Fast-learner, strong availability, adaptability
  • Client focus
  • Results and quality orientation
  • Leadership
  • Management skills
  • Innovation and continuous improvement
  • Strong funds market expertise
  • Strong knowledge on Office Tools (VBA for Excel expertise appreciated)
  • Knowledge on Booster Tools: 2Strack, Quality Center

We offer:

  • Stable employment on the basis of full-time job contract
  • Supportive and friendly work environment with many opportunities to integrate with work colleagues (tennis school, football league, volleyball and basketball classes, integration weekends, etc.)
  • Wide range of trainings: soft skills, professional competences, technical trainings and financial knowledge trainings
  • Opportunities to growth within the organization including 6 Career Paths to choose from
  • Attractive benefits package:
    • private medical care,
    • life insurance,
    • sport card,
    • lunch card,
    • additional benefits to choose from the cafeteria platform (cinema and theatres tickets, online shops vouchers, etc.)
    • co-funding of language courses and many more
  • Prestigious work location near Rondo Daszyńskiego


Candidates meeting the above mentioned requirements and interested in cooperation are asked to e-mail their applications in English (CV).
Thank you in advance for sending your application. We kindly inform you we will contact only chosen candidates.
BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Please attach the below clause to your application:

I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) introduced into the Polish law with Data Protection Act of 10 May 2018  (Dz. U. 2018 poz.1000 as amended). I acknowledge that I have the right at any time to view, to amend or correct and to request to erase my personal data.
Primary Location: PL-MA-WarsawJob Type: Standard / PermanentJob: OPERATION PROCESSINGEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 1 yearSchedule: Full-time Behavioural competency: Ability to collaborate / Teamwork, Decision Making, Organizational skills, Active listening, Creativity & Innovation / Problem solving, Client focused, Critical thinking, Ability to synthetize / simplify, Communication skills - oral & writtenTransversal competency: Ability to anticipate business / strategic evolution