The bank for a changing world

We are looking for

Business Change Management Officer (M/F)

Apply REF: LUX020923

BNP Paribas Securities Services, a subsidiary of the BNP Paribas group, is one of Europe's leading providers of custody services for securities.

The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.


BNP Paribas Securities Services is looking for:

Business Change Management Officer (M/F)

Permanent contract



The Business Change Management Officer is responsible for liaising with business teams in order to elicit, analyze, test, communicate and validate requirements for changes in business processes and information systems.
As a Business Change Management officer you will be the main link between Business teams among all locations and the centralized IT department in Luxembourg.


  • Working with business representatives to understand requirements, scope and acceptance criteria. Translation of business needs into Business Requirements documents

  • Identify opportunities for operational and control enhancements across the business

  • Defining mappings & business rules to achieve compatibility between “as is” and “to be” models

  • Analyse and document the business process

  • Assistance with and execution of User Acceptance Testing as required




You have a bachelor degree in Accounting, Audit or Economics


  • You have 2 to 5 years of relevant experience in the fields of Private Capital fund administration or business analysis  

  • You have knowledge of fund industry, valuation, accounting

  • You are experienced with eFront FrontInvest solutions, and you have a good understanding of the platform

Soft skills:

  • You have excellent verbal and written communication skills

  • You are detail oriented, analytical and inquisitive

  • You have strong problem solving skills with a proactive approach

  • You are able to work well both as an individual and part of a team

  • You have the ability to be engaged in simultaneous initiatives

Language skills:


You are fluent in English (Knowledge of French or German will be considered as an asset)

Primary Location: LuxembourgJob Type: CDIJob: EFFICACITÉ OPÉRATIONNELLE TRANSFORMATION ET MOA (OU BA)Education Level: Autres Diplômes / Titres Professionnels / Qualifications / Formation professionnelleExperience Level: Au moins 2 ansSchedule: Temps plein Behavioural competency: Capacité d'adaptationTransversal competency: Capacité à gérer un projet