The bank for a changing world

We are looking for

Business Analyst - Application Support

Apply REF: 1903GFS2393

BNP Paribas is a leading European bank with an international reach. It has a presence in 72 countries, with more than 202,000 Employees – including more than 154,000 in Europe and over 5,000 in Portugal alone.

BNP Paribas is present in Portugal since 1985, having been one of the first foreign banks to operate in the country. Today, BNP Paribas has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

Recently BNP Paribas established a European finance Operations Centre in Lisbon, with 235 positions, and part of the Group Finance function. Group Finance services ("GFS") is responsible for compiling and processing accounting and financial information in order to ensure the publication of financial information and to provide Executive Management with the necessary information for the entire Group´s financial management. It is also responsible for the design, deployment and evolutions of financial information systems.

We are looking for a Referential administrator to join the Lisbon team in charge of the projects, maintenance and administration of a referential, which handles third parties legal and Group information required for external and internal reporting (clients / businesses and regulatory).


As referential administrator, you will be responsible of the data quality into the referential. Your main responsibilities are to:

  • Perform production monitoring activities
    • Track and ensure data quality within the referential
    • Monitor data sourcing and control the consistency of sensitive and critical data (GDPR)
    • Perform analysis on rejected data and inform stakeholders and clients
    • Follow-up of cases and remediation plan
    • Define key performance indicators
    • Manage production issues
  • Provide Clients and users with a daily support
    • Manage Clients’ Q&A
    • Ensure change management / training sessions for new users



  • Education: Bachelor or Master degree in accounting / business Management / Financial Systems
  • Professional Experience:
    • Up to 5 years of experience in a similar role. Beginners accepted.
    • Previous experience within Finance Projects teams
    • Experience in Referential Administration (clients, cost centers…) or knowledge of information systems is a plus
  • Language (oral & written skills):
    • French (B2 level),
    • English (B2/C1 level)
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
  • Rigorous with excellent attention to details
  • Availability and customer orientation skills
  • Strong communication skills (both orally and writing)
  • Pro-active behaviour regarding the ability to work in a fast changing and demanding environment
  • Team spirit and at ease with multi-tasking
  • Strong analytical mind, problem solving, planning & organisation skills

Availability: Up to 2 months of training abroad 

Please note that only applications submitted in English will be considered.

In case you are selected for this role, further documentation will be requested to support your hiring process.

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

Primary Location: PT-11-LisbonJob Type: Standard / PermanentJob: FINANCIAL AND TECHNICAL EXPERTISEEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 5 yearsSchedule: Full-time Behavioural competency: Ability to collaborate / TeamworkTransversal competency: Analytical Ability