BOTW Enterprise Applications- Support Analyst
About BNP Paribas Group:
Worldwide, BNP Paribas has a presence in 74 countries with more than 190,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 15,000 employees* and a presence in 14 markets, it provides clients with product and service solutions tailored to their specific needs, and continues to develop its franchise in the region.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas Group, a leading bank in Europe with an international reach. With delivery centers located in Mumbai and Chennai, we are a 24x7 global delivery center. We partner various business lines of BNP Paribas such as Corporate and Institutional Banking, Wealth Management, Retail Banking through three verticals - Information Technology, Operations and Finance Shared Services.
About Businessline/Function :
What sets Bank of the West apart from other banks is our team members-they embody the optimistic spirit of the West. There is a spirit here that drives us to do more. Our team of more than 10,000 employees is vital to the success of our Bank. They reflect our modern western values-straightforward, entrepreneurial and optimistic. We seek to create a corporate culture that fosters and rewards excellence, encourages creative thinking and respects diversity - an environment where team members are engaged, supportive of one another and enthusiastic about serving our customers. Bank of the West offers the stability of a company that has a 135 year history and is part of BNP Paribas, a European leader in global banking and financial services and one of the 6 strongest banks in the world. We offer opportunities across our diverse business lines - Retail Banking, Commercial Banking, National Finance, and Wealth Management.
Bank Of The West
Infinity , ISPL
Business Line / Function:
Application Production Support
Number of Direct Reports:
Directorship / Registration:
Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the team’s goal.
Through minimal supervision supports all phases of software implementation and post implementation production support. Supports applications and handles assignments with major complexity and scope. May manage projects with multiple cross-impact areas.
The Application Engineer’s responsibilities include, but not are limited to, project implementation and post production (BAU) support:
• Install and configure software in all environments
(DEV, UAT, Staging, Production and DR).
• Apply and support product defect fixes and updates, from testing thru implementation.
• Performance platform tuning and module configurations.
• Provide 24x7 production support and troubleshoot issues related to assigned applications.
• Maintain platforms up-to-date with Security, OS, DB, and 3rd party patches.
• Monitor and maintain system health, performance, and batch processing (e.g., EOD processing, file transfer and loading.
• Develop, maintain and support Disaster Recovery plans and annual exercise.
•Lead and assist other junior team members to troubleshoot more complex issues.
• Adherence to Audit, Compliance and Risk guidelines.
Technical & Behavioral Competencies
Ø 2-4 years in IT
Ø Java, J2EE and Web Technologies .Net
Ø Skills on Unix
Ø Tomcat, Web sphere, WAS Management
Ø Windows 2008 server, IIS 7.x, Linux/Unix
Ø SQL, PLSQL
Ø Oracle, SQL server database DB Tools
Specific Qualifications (if required)
Bachelor’s degree BS in Information Technology, Computer Science or a related field
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Attention to detail / rigor
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Ability to inspire others & generate people's commitment
Ability to anticipate business / strategic evolution
Ability to develop and leverage networks
Bachelor Degree or equivalent
At least 5 years
Other/Specific Qualifications (if required)