BNP PARIBAS CARDIF, the Insurer for a Changing World

We are the world leader in the creditor insurance market with strong positions in savings and protection insurance in more than 30 countries all around the world.

European Service Center - Cardif Services, European Platform of Services with a diversity of processes aiming to bring excellence to our Internal Clients, being part of BNP Paribas Cardif, is an organization dedicated to providing other BNP Paribas Cardif entities with a diversity of processes and services connected to insurance activity. We aim to bring excellence to our internal clients, ensuring highest levels of efficiency and reliability. With over 480 employees and 6 working languages, we are a multicultural and a diverse team, operating in Porto and Lisbon, Portugal.

We are currently looking for a Back Office Agent for French Market based in Lisbon/Oporto


Join us and integrate the BNP Paribas Cardif Group in Portugal!

Do you want to start a new adventure?

You have come to the right place, we are looking for people who want to meet challenges and who want to outperform.

Integrating the Successions Department means integrating a Business Line with a high added-value in the Life Insurance area, which purpose is to ensure the proper management and payment of the capital to the rights beneficiaries, by offering an optimized and benevolent journey.


By joining Successions teams, you will be in charge of a beneficiaries’ portfolio, to whom you will ensure the proper execution of the payment of capital under the Life Insurance contract, while in addition helping them and guiding them in their administrative tasks throughout the Succession journey.

Your daily responsibility among us is:

- to ensure the end-to-end management of the Successions files in your portfolio: by carrying out the analyses and research necessary to identify the beneficiaries or heirs, by checking the completeness of the documents necessary and by performing the payments,

- to guide the beneficiaries or heirs throughout their journey: keeping them informed about the progress of their case at each stage and helping them in their administrative and tax processes;

- integrate a pleasant and collaborative working environment,

- integrate a stable position in a well-known company established in the insurance area.

Thanks to our complete training offer that you will receive, you will be able to combine Business expertise in organizational, procedural, legal and tax areas with a human approach in a key moment for our Clients.


The position of Back Office Agent within the Successions teams is done for you if you are a good communicant, rigorous, organized, curious and with excellent analytical and writing qualities, holding at least a Bachelor’s degree (or equivalent), with an excellent knowledge of the French language (oral and written) and a strong Client orientation.


Besides our attractive salary, you will benefit:

  • Meals allowance
  • Transportation allowance
  • Child allowance
  • Private Health Insurance including spouse and descendants, Life Insurance, Travel Insurance
  • Hybrid working mode – a balance between office days to reinforce commitment, creativity and human links, and homeworking days for flexibility of the employees
  • Continuous development and career growth opportunities on a local and global level
  • And much more…

The work environment is important!

  • Benefit from our modern amenities, including zen and creative rooms amongst others, many discounts from our group platform, free language courses, doctor on-site & remote and diverse company events,
  • Work in a multicultural environment with multiple nationalities,
  • Be part of a people care company with a strong & continuous growth investing in its employees through training and career opportunities.

Our commitments to you

• Diversity and Inclusion commitment

BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

• Commitment towards work/life balance

At BNP Paribas Cardif we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

• Remote Working Conditions

At BNP Paribas Cardif, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment.

If your profile and motivations matches our needs and you feel motivated to join our company, do not hesitate in sending us you application.

We will be delighted to consider you for this position.

Please note that only applications submitted with CV, Cover letter & Certificate of Studies will be considered and move forward in the application process.

Primary Location
Job Type
Standard / Permanent
Education Level
Short-cycle tertiary education
Experience Level
At least 2 years

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?


  • What if we told you that working in our Group may not be quite what you think? BNP Paribas business lines and careers are constantly evolving to meet the expectations of our clients and society as a whole.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

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