Job Description

About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Businessline/Function :

Global Markets is BNP Paribas’ capital markets business within the Corporate & Institutional Bank (CIB), delivering solutions across asset classes, and industry-leading services for clients including Institutional, corporates, private banks and retail distribution networks.

Global Markets encompasses seven global business lines; G10 Rates, Equity Derivatives, Forex & Local Markets, Commodity Derivatives, Credit, Prime Solutions & Financing and Primary Markets, helping their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk.

Global Markets is made up of over 3,700 staff globally based in EMEA, the Americas and Asia Pacific, with the main trading floors located in London, Hong Kong, New York, Paris, Singapore and Tokyo.

Job Title:

Sr. Associate



RM Hub Support



Business Line / Function:


Reports to:


Lead of RM Hub Support


(if applicable)


Number of Direct Reports:

Directorship / Registration:



Position Purpose

Global Markets Sales based in EMEA are Relationship Manager (‘RM’) for approx. 3,000 Clients. The RM Support Hub Mumbai for Financial Institutions will assist the RMs with their regular responsibilities for the respective client. The accountability and final KYC approval will remain with the RM onshore. The RM Support Hub will be responsible for to initiate client onboarding or recertification request, Client assessment, review risk scoring, review regulatory file information and preparation of KYC files and the administrative maintenance of the client.



·       Assist the RM with ongoing monitoring of client activities

·         Assist in preparing presentations for Credit Committees, including gathering and analyzing annual reports and other data to help support a credit decision

·         Actively maintain and develop an internal network amongst product partners within the BNP Paribas Group. Work in partnership with business lines to identify problems and design the best solutions for clients

·         Actively maintain and develop a broad and detailed knowledge in respect of products, processes and market awareness applicable to Financial Institutions

·         General administrative duties associated with client coverage including annual reviews, reporting, transaction documents negotiation, client relationship management tools and booked deals including validation by the business lines of the level of contribution

·         Assistance with client reach outs

·         Acts as escalation point for partners such as KYC, Legal, Risk, Operations

·         Manage the off-boarding of the client should business prospects are deemed limited

·       On behalf of the RM manages the responsibilities of KYC

·         Must initiate the KYC on boarding process and is responsible to collect the required data and documentation with support of the Client Management;

·         Is responsible for ensuring that client due diligence has been completed to a satisfactory standard, and is kept up-to-date;

·         Makes an assessment whether starting a new relationship or maintaining an existing relationship with a customer is appropriate, in respect of the reputation and the money laundering/terrorist financing/sanctions/PEP risks, irrespective of the possible type of business the customer is currently doing or intends to do with the bank or other Financial Institutions. This assessment must be formalized in writing in the KYC package (qualitative [SBO] opinion describing the risks and their mitigants is mandatory in all cases);

·         Prepare Call Memos as part of the recertification process

·         Uses the KYC scoring grid and judgment to determine the sensitivity, assisted by the Client Management team.  Candidate shall provide the Client Management team with the knowledge/details they need when contacts with clients are required;

·         Submits the client’s assessment as qualifies as “High Sensitive” to the CAC (Customer Acceptance Committee) and provides the CAC with all information and documentation it may require;

·         Employs  best efforts to maintain a thorough knowledge of clients from available internal and external documentary sources.

·         Keeps the KYC up-to date, and must trigger an ad-hoc review as soon as necessary, in particular in case of becoming aware of any material negative news with the assistance of the Client Management team

·       Assist the RM with Static Data maintenance

·         Ensures that static data is kept up to date in the referential systems

·       Ensures that client contact information is kept up to date


Technical & Behavioral Competencies

The candidate must have the following skills and qualities:

·       Experience in Capital Markets is an advantage

·       Excellent knowledge of  PPTX, Excel, VBA (other languages would be a plus)

·       Strong analytical and interpersonal skills as well as reporting capabilities

·       Strong communication and presentation skills both verbal and written

·       Proactive & innovative approach to dealing with challenges and finding solutions

·       Accuracy and absolute attention to detail required

·       Ability to communicate clearly in both oral and written form (English)

·       Ready to work in flexible work times – maybe required to work in EMEA time zone

Specific Qualifications (if required)

·       Bachelors/Master Degree in Accounting or Finance or Chartered Accountant or Engineering

·       Interest in Capital Markets

Skills Referential

Behavioural Skills:

Ability to collaborate / Teamwork

Ability to deliver / Results driven

Communication skills - oral & written

Creativity & Innovation / Problem solving

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to anticipate business / strategic evolution

Ability to understand, explain and support change

Ability to develop and leverage networks

Ability to set up relevant performance indicators

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)


Primary Location
Job Type
Standard / Permanent
Education Level
Bachelor Degree or equivalent (>= 3 years)
Experience Level
At least 2 years

Discover the different professions within BNP Paribas: Sales and Client relations

Working in Sales and Client Relations at BNP Paribas is all about helping clients on a daily basis, and supporting them at important times in their personal and professional lives.

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?


  • What if we told you that working in our Group may not be quite what you think? BNP Paribas business lines and careers are constantly evolving to meet the expectations of our clients and society as a whole.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

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