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Associate/Sr. Associate - English Doc Checker

Apply REF: GLO002278
Job Description - APAC

Note to Hiring Manager:
In support of BNP Paribas APAC's Diversity Commitment, Hiring Managers are to consider at least 1 Asia Pacific national, 1 male and 1 female candidate for the position to be filled.


About BNP Paribas Group:
Worldwide, BNP Paribas has a presence in 74 countries with more than 190,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 15,000 employees* and a presence in 14 markets, it provides clients with product and service solutions tailored to their specific needs, and continues to develop its franchise in the region.

About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas Group, a leading bank in Europe with an international reach. With delivery centers located in Mumbai and Chennai, we are a 24x7 global delivery center. We partner various business lines of BNP Paribas such as Corporate and Institutional Banking, Wealth Management, Retail Banking through three verticals - Information Technology, Operations and Finance Shared Services.

About Businessline/Function :
Global Trade Finance Operations (GTFO), an entity within BNP Paribas India Solutions, is a back office operations platform which caters to processing of Traditional Trade Transactions for various entities of the BNP Paribas group worldwide.
























Job Title: Document Checker – Trade Finance Operations Date:

Department: Centre of Excellence
Location: Mumbai/Chennai
Business Line / Function:
OPERATIONS Reports to:
(Direct)
Grade:
(if applicable) Jr./Sr. Associate, Asst. Manager (Functional)
Number of Direct Reports: Directorship / Registration: NA

Position Purpose
To deliver Quality and timely Service to all sites who have off-shored their trade activities to the platform .
Responsibilities

Direct Responsibilities


 To scrutinize the documents received under letters of credit as per terms and conditions of Letter of Credit and International guidelines (UCP 600 and ISBP)
 To ensure that transactions processed with in specified Turn around time.
 Ensure that transaction processed as per Site specific Standard Operating Procedures (SOPs) and highlight any procedural modifications in SOPs wherever required.
 Ensure KPI is maintained below the site specific KPI’s for Errors and incident.
 Ensure adherence to internal guidelines and compliance aspects




Contributing Responsibilities

 Help in preparation and submission of MIS and reports to management as required
 Support MO to address ultimate client needs and resolve customer complaints if any.
 Identify risk related to the process and provide solutions

Technical & Behavioral Competencies

TECHNICAL COMPETENCIES REQUIRED:
• Knowledge on UCP 600, ISBP 745, URR 725 and URC 522
• Knowledge of ICC Opinions
• Process performance evaluation, analysis and improvement
• Familiarity with computer applications, MS-Office, Business Objects etc..
• Familiarity with Banking Back Office Operations, Processes and Systems.
• Knowledge on various regulations connected with Trade Finance Operations

BEHAVIOURAL COMPETENCIES REQUIRED:
• Good Communication Skills
• Orientation towards Service Quality
• Team work



Specific Qualifications (if required)

2 to 6 years’ experience in Trade Finance Operations, Bachelor degree or equivalent.





Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork

Client focused

Ability to deliver / Results driven

Attention to detail / rigor

Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change

Analytical Ability

Ability to develop others & improve their skills

Choose an item.

Choose an item.

Education Level: Bachelor Degree or equivalent

Experience Level At least 2 years

Other/Specific Qualifications (if required)


About BNP Paribas Group:
Worldwide, BNP Paribas has a presence in 74 countries with more than 190,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 15,000 employees* and a presence in 14 markets, it provides clients with product and service solutions tailored to their specific needs, and continues to develop its franchise in the region.

 
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas Group, a leading bank in Europe with an international reach. With delivery centers located in Mumbai and Chennai, we are a 24x7 global delivery center. We partner various business lines of BNP Paribas such as Corporate and Institutional Banking, Wealth Management, Retail Banking through three verticals - Information Technology, Operations and Finance Shared Services.

 
About Business line/Function :
Global Trade Finance Operations(GTFO), an entity within BNP Paribas India Solutions, is a back office operations platform which caters to processing of Traditional Trade Transactions for various entities of the BNP Paribas group worldwide.

 
Job Title:
Associate / Asst. Manager
 
Date:
 
 
Department:
APAC Organization and Support
 
Location:
Mumbai
Business Line / Function:
CIB / Global Trade Finance Operations
 
Reports to:
(Direct)
Head – Regional Organization and Support
Grade:
(if applicable)
 
(Functional)
 
Number of Direct Reports:
Nil
Directorship / Registration:
NA
 
Position Purpose
Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the team’s goal.
To manage various optimization initiatives and offshoring projects for the platform, to be a facilitator between the Onshore and Offshore stakeholders for smooth operations and to monitor and report the SLA/KPI performance of the Back Office to the Onshore.
 
Responsibilities
 
Direct Responsibilities
 
PERFORMANCE MONITORING, ANALYSIS AND REPORTING:
I. Performance Monitoring:
1. Analyse performance measures and report in a timely fashion with a focus and depth relevant to the client stakeholders:
    - Most of the indicators will be provided by the supplier (IBM Workflow Management)
    - Some data will be maintained and monitored directly by the Organization & Support team (e.g.: the users' access rights monitoring files, Error Log)
2. Liaise with BNPP Middle Offices for Performance Management issues
3. Make Process, Organization and system optimization recommendations
4. Contribute to service quality improvement
5. Chairing of SLA meetings with client sites
    - Enforce SLA commitments and report
6. Jurisdiction Management
7. ISO Certification and Management
 
 II. Claims Management:
1. Perform Root Cause analysis and coordinate for correction. Manage accounting entries corrections in the accounting tool (NESS).
2. Monitor the effectiveness of Action Plan
3. Tool used: FileNet, Atlas 2, Error Logs, Business Objects
4. Related SOPs: Customer Claims Processing, Processing of an error identified at BO level, Regularization / Reconciliation
 
III. Performance Reporting:
1. Responsible for coordinating/reporting on all BNPP MIS reports / Governance
    decks and be SPOC for IBM WFM team.
 
CHANGE MANAGEMENT:
 
I. Run Stabilization and Optimization:
1. Ensure maintenance of Standard Operating Procedure (SOPs) section-wise (imports / Exports / product Transverse / Support SOPs) and inform the Head - Organization and Support
2. Propose enhancements and quick wins (process, organization or system) and supervise alignment on best practices
3. Follow up and challenge partner's continuous improvement initiatives (FMEA:
    Failure Model Error Analysis)
4. Act as a local PMO to ensure follow-up of stabilization and run optimization activities and monitor possible dependencies with transition activities.
5. Conduct any project impacting BO organization.
 II. Transition activities:
1. Co-ordinate locally transition project office activities (offer a consolidated view of GTFO transition progress, survey dependencies within and between PUSH and PULL activities for organization and system topics) and report to the Transition manager
2. Represent the Trade Finance in the Operation Center Set-up work stream for all aspects.
3. Facilitate complementary investigation onshore.
4. Support Partner's transition action plan, conclusions and implementation
5. Propose actions to secure ramp up phases and lead data migration and business rehearsal activities at GTFO level
6. Contribute to SOPs documentation prior to knowledge cascade
7. Transfer knowledge of Territories specificities internally with other team members.

 
Contributing Responsibilities
 
To contribute to the IT and Transversal projects from time to time.
 
Technical & Behavioral Competencies
Technical
 
Change Management
Strategic vision
Decision-making skills
Organizational skills
Risk Management
Analytical skills
Trade Finance Knowledge
MS Office skills
Behavioral
 
Ability to deliver / Results driven
Inspiring other
Client focus
Taking initiative
Adaptability
Ability to summarize
Creativity and innovation
Active listening
Knowledge sharing
Building effective relationship
Communication skills
Negotiation skills
Teamwork
Candidate should be flexible to work in APAC Shifts (within 6.30 am - 9.30 pm)
 
Specific Qualifications (if required)
 
Certificate for Documentary Credit Specialist(CDCS) and Certificate for Specialists in Demand Guarantees (CSDG) certification an added advantage.
 
1. Candidate should posses a minimum of 3-5 years experience in Trade Finance.
2. Knowledge and Skill in LC related process/products, Bank Guarantees and Collections.
3. Knowledge in Compliance (Sanctions & Embargoes & AML) Process
4. Good Knowledge and Skill in MS Office (specifically MS Excel, Power point and 
    Visio) preferred.
5. Good Communication skills
6. Candidate should be flexible to work in APAC Shifts (within 6.30 am - 9.30 pm)

  

Primary Location: IN-MH-MumbaiJob Type: Standard / PermanentJob: OPERATION PROCESSINGEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 5 yearsSchedule: Full-time Behavioural competency: Ability to collaborate / TeamworkTransversal competency: Ability to understand, explain and support change