About BNP Paribas Group:
BNP Paribas Group is a leading European bank with a strong
global footprint across 72 markets and more than 202,000 employees. The Group
provides corporates, institutional and private investors with product and
service solutions tailored to their specific needs. It offers a wide range of
financial services covering corporate & institutional banking, wealth
management, asset management, insurance, as well as retail banking and
consumer financing through strategic partnerships”.
About BNP Paribas India Solutions:
2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas
Group, a leading bank in Europe with an international reach. With delivery
centers located in Mumbai and Chennai, we are a 24x7 global delivery center.
We partner various business lines of BNP Paribas such as Corporate and
Institutional Banking, Wealth Management, Retail Banking through three
verticals - Information Technology, Operations and Finance Shared Services.
About Business line/Function :
Wealth Management - Client Management Operations in ISPL
started in 2019, provide back office services for BNP WM Singapore and Hong
Kong. Processes include Client Reference Data and Reporting (since September
Corresponds to Level 1 Inputter / maker
Paribas India Solutions Private Limited (ISPL),Mumbai
Business Line / Function:
Client On-Boarding Data Maintenance / Support Team
Number of Direct Reports:
Directorship / Registration:
On-Boarding team’s goal, is to ensure a global and consistent “first service”
is rendered to the clients. Ensure practices are adhered to bank’s standard
procedures and guidelines with an emphasis in the area of compliance. Keeping
abreast with the changes in regulations (site, regional, global, HO), assess
Work closely with
internal customers to provide support to on-boarding of clients to the Bank.
Maintain sound work
processes and integrity of client data.
in accordance with site specific (SG/HK) requirements and ensure they are
Controls are in
place with regards to safe custody of account documentation, potential
operations risks associated with user’s requests to access database of
sensitive client data, signatures and document images.
from internal regulators, internal stakeholders with respect to audit review.
Provide feedback and escalate issues to the
appropriate functions and management.
Understand the principles and be familiar with
Client databases’ requirements individuals/Corporates/Holding Companies/Trust
Technical & Behavioral Competencies
Integrity of Creation and Maintenance of Client Data and meeting SLA &
processes of closure of accounts.
clients to banking service tools (eg Direct access to advisory
desks,dormant,deceased accounts, Blocking / Unblocking of accounts , etc) as
requested as part of support handling.
all clients documents/files are stored securely whether electronically, through
Image scanning or in paper format.
internal customers’ queries related to clients’ data/profiles to facilitate
regular reports for Management review
timely processing of static data inputs request.
and confidential handling of client data and information.
Regional Support following SG and HK time and public holidays.
within a team – with an adaptable flexible approach, coordinate with team
members and internal customers to resolve complex cases and address issues in
a timely manner.
open to change and support the vision of working in a fully transversal
to share information and eventually train new team members.
with operational risk procedures and escalate incidents to Management where
to the implementation and controls for daily processes and assist with the
update of procedures.
and escalate concerns / issues to Manager when required.
regularly with the following internal groups to ensure a smooth support
process: WM COB SG/HK , Compliance, Legal , FO team, Client on-boarding and
due diligence team in Singapore / Hong Kong or other support team within
WMHK/WMSG that have any involvement in the Client On-boarding process.
communication & Interpersonal skills. Fluent in English (spoken and
PC skills and MS office knowledge
good analytical skills.
to work under pressure and exhibit problem solving skills
player, Independent, positive attitude and attention to details.
Specific Qualifications (if required)
Fresher or Maximum 1-1.5 years of relevant working experience.
Bachelor’s level degree or professional qualification.
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Attention to detail / rigor
Transversal Skills: (Please select up to 5 skills)
Ability to anticipate
business / strategic evolution
Ability to understand,
explain and support change
Choose an item.
Bachelor Degree or equivalent
Other/Specific Qualifications (if required)