Job Description

About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centered on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporate and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Business Line/Function :

Within the BNP Paribas India Solutions Pvt Ltd (“ISPL”) Organization, the OPC (Operational Permanent Control) correspondents for the IT/Operations/Functions/Financial Shared Services perimeters is under the management of the Head of Conduct & Controls and works in close relationship with the relevant Operational Entity (OE) teams.

Job Title:

Associate / Associate Level 1, Operations Permanent Controller, Global Markets Operations


June 2022


ISPL CIB ITO Conduct & Controls



Business Line / Function:

Global Markets

Reports to:


Associate / Associate Level 1


(if applicable)



Number of Direct Reports:

Directorship / Registration:


Position Purpose

Within the BNP Paribas India Solutions Pvt Ltd (“ISPL”) Organization, the OPC (Operational Permanent Control) correspondents for the IT/Operations/Functions/Financial Shared Services perimeters is under the management of the Head of Conduct & Controls and works in close relationship with the relevant Operational Entity (OE) teams.

Main responsibilities is to implement the operational risk management framework and monitor the operational risk related to OE’s activities. Hence, OPC will analyze control results and incidents to identify main operational risks and follow the associated mitigation/remediation actions (including recommendations).

OPC will be also responsible for the improvement of the overall internal control mechanisms to ensure compliance with BNPP Group standards.


OPC framework

  • Work closely with Central OPC teams to ensure that guidelines established centrally are adapted
  • Ensure the effective implementation and maintenance of the RCSA framework.
  • Ensure that the RCSA is validated by the relevant OE & is consistent with the defined risk tolerance. Contribute to the definition and follow-up of self-identified action plans related to the RCSA.
  • Define and regularly update the control plan based on the Generic Control Library & according to the result of the risk assessment, regulations and other risk events (historical incidents, control results, external events, audit missions, etc.).
  • Identify gaps in the control framework based on the external & internal missions, LOD2 permanent control actions, open risk areas, incidents. Subsequently review the control plans using a risk-based approach.
  • Ensure an appropriate training on Operational risks and Permanent Control framework is provided to employees, notably new joiners

Risk management

  • Conduct periodic controls assessments as per the Local Control Plan across all the process areas. Raise any non-compliance, and follow up of the corrective actions until closure.
  • Advise the status of the control environment. Use findings of control weaknesses to drive risk management and process & control improvement
  • Ensure operational risk incidents are properly collected, coordinate the root cause analysis and contribute to the definition of remedial actions.
  • Coordinate, manage and follow up of internal and external audit findings and recommendations, including recommendations from governing authorities.
  • Ensure tracking of permanent control actions and incident remediation actions to closure.
  • Ensure adherence to reporting in all tools (ORUS, 360, Aurora, etc)
  • Develop strong relationship with key stakeholders and business partners by addressing issues/concerns in timely manner.

Risk governance

  • With the other ITO OPCs, contribute to the risk awareness within ITO and bring into the spotlight key areas of focus/attention
  • Lead / Participate in the Permanent Control Committees and ISPL Internal Control Committee, ensuring clear reporting of control results, incidents, key risks, etc.
  • Liaise with the Onshore / Local OPCs and contribute to the risk awareness and bring into the spotlight key areas of focus/attention
  • Closely collaborate with LOD2 by attending regular meetings and sharing relevant information

Regulations, Procedures and Code of Conduct

  • Ensure that Group procedures requirements are implemented locally, complemented with local specificities (regulations, tools organizations, …)
  • Ensure that the procedures designed by the businesses and functions are identified, updated, properly stored and communicated to the relevant stakeholders within the OE
  • Ensure respect of the BNPP standards of Code of Conduct

Technical & Behavioral Competencies

  • Understanding of Trade Life Cycle
  • Understanding in Settlements would be a plus
  • Good analytical skills and control mindset
  • Ability to integrate various information and synthesize them
  • Good communication and presentation skills, with ability to interact with operations staff and Senior Management
  • Ability to work independently and also as part of a team
  • Coordination and multi-tasking skill
  • Basics in Microsoft Office Suite (Excel, PowerPoint, Word) for statistical analysis and report production

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Critical thinking

Ability to synthetize / simplify

Ability to collaborate / Teamwork

Communication skills - oral & written

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to develop and adapt a process

Ability to set up relevant performance indicators

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to understand, explain and support change

Education Level:

Bachelor Degree or equivalent

Experience Level


Other/Specific Qualifications (if required)

Primary Location
Job Type
Standard / Permanent
Education Level
Bachelor Degree or equivalent (>= 3 years)
Experience Level

Discover the different professions within BNP Paribas: Support Functions

As a member of our Procurement, Marketing or Human Resources teams, you will be making your own contribution to the smooth-running of the Group, its influence and brand. Our Support Functions cover a very broad range of specialist skills that provide an equally impressive range of opportunities!

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?


  • What if we told you that working in our Group may not be quite what you think? BNP Paribas business lines and careers are constantly evolving to meet the expectations of our clients and society as a whole.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

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