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Associate - Alert Management

Sorry, this position is already filled
Last update 24.05.2024

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

Risk Monitoring Management deals with,

  • Maintenance of Authorized signatories’ lists, Call back lists and email indemnification documents
  • Manual and Regular screening of signatories name as per Group Screening Procedure.
  • Verification of signature and allocation of manual faxes to corresponding operational teams.
  • Mitigating major risks associated with International Financial Sanctions, the BNP Paribas Sanctions & Embargoes alerts management framework and manage and disposition alerts, applying the authorization grid, escalation, and due diligence principles as per Level B roles and responsibilities

Job Title:

Associate - Alert Management



GTSS 13 Investment Communications



Business Line / Function:


Reports to:



(if applicable)


Assistant Manager / Manager

Number of Direct Reports:


Directorship / Registration:

Not applicable

Position Purpose

The Associate will be responsible to authenticate and assign instructions received in BIRD, DMS or e-mail application to the correct product team for action. The Associate will also assist in the RMA process. Perform a reconciliation of BIRD and Right FAX queue for instructions received. They will be serving numerous Institutional Clients and their Portfolio’s in the areas of Investment Communication in Australia.The Process Associates will be responsible for taking care of Investment Communications processing & queries that will be serving numerous Institutional Clients and their Portfolio’s in the areas of Settlement and custody pertaining to different markets across the globe.

The Associate is responsible for interacting with Account Managers, Operations and the clients of BNP Paribas Securities business Functions and needs to provide high quality of service to the internal/external clients to meet the expected service standards.

To take proper guidance from their supervisors/Assistant managers

The process Associate will be managing the daily operations/workflow within the business group and helps the Assistant Manager in achieving the process deliverables. Good understanding of the business is expected, including knowledge of SWIFT messages, Financial Products, Capital Market etc. Demonstrated commitment to continuous process improvement is required.

Direct Responsibilities

  • The role of Investment Communications is to perform Signature Verification for the Manual instruction received from client and forward to the respective operational team.
  • To Create and Modify the request received from client facing team on RMA process.
  • Perform a reconciliation of BIRD and Right FAX queue for instructions received.
  • Handle queries related to MT and MX swift messages.
  • Manage day- to-day flow of manual instruction received in Core banking System.
  • Perform callback with clients for the manual cash payment instructions.
  • Maintenance of Authorised Signatories and call back lists.
  • Manual and Regular screening of signatories name as per Group Screening Procedure.
  • Stay up to date with the latest banking products.
  • Should adhere to the set SOP, SLA’s and ensure delivery within the agreed timelines.
  • Answering account manager, other internal department queries and handling telephone calls concerning payments or other related queries.
  • Perform due diligence on alerts which have been escalated by Level A in transactions screening process (Fircosoft), including performing necessary investigation and providing supporting documentation.         
  • To document, investigate and provide preliminary advice and to escalate all alerts to B2.
  • In charge of obtaining all necessary information and documentation in compliance with Group policies and procedures.
  • Ensure all the quires are handled with at most care without errors/mistakes and within the Turn Around Time.
  • Taking corrective measures/action in consultation with Seniors/Assistant managers
  • Escalate unresolved open items to Seniors/Assistant managers.
  • Maintain Communication Channels with internal peer groups.
  • Should ensure proper handover to next shift staffs.
  • Keep abreast of changes in AML/CTF and sanctions related regulations and internal policies.

·      Actively involve in ensuring “Operational Resilience”, during Business Continuity Management.   

  • Comply with internal and external regulatory and compliance requirements.
  • Comply with the BNPP standards of Code of Conduct
  • Comply with the BNPP IT Security policies.
  • To ensure adherence to AML/FS‐related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision.

Contributing Responsibilities

·        The Process Associate will report to the Assistant Manager/ Manager.

·    The position interfaces with other Process Associates, Mid Office Staff, Account Managers and Operations etc.

  •   The position interfaces with International Team Members of BNP Group

Technical & Behavioral Competencies

·         Good written and verbal Communication skills.

·         Expertise in MS Excel and other related Microsoft Office Suite.

·         Strong banking back office operational experience would be an advantage (Knowledge on Capital Markets instruments)

·         Fabulous Team player.

·         Accountability and right attitude towards job to obtain desired results.

·         Meticulous, attention to detail and accuracy in daily work

·         Ability to thrive and multi-task in a high-volume and fast-paced environment and can work independently.

Specific Qualifications (if required)

  • Possess a Operational mindset with acute awareness of urgency of payments processing.
  • Good analytical skills, attention to detail and accuracy in daily work, and must possess a collaborative mindset.
  • Ability to thrive and multi-task in a high-volume and fast-paced environment and can work independently.

 Basic Requirement 

·         Graduate or Postgraduate with specialization in Finance.

·         0 to 1 years of experience in a financial organization ideally with knowledge of SWIFT messages and Investment Banking fundamentals.

·         Flexible to work in rotational shifts (Including early morning and night shifts)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Communication skills - oral & written

Attention to detail / rigor

Ability to deliver / Results driven

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to develop and adapt a process

Ability to develop others & improve their skills

Ability to set up relevant performance indicators

Ability to understand, explain and support change

Education Level:

Bachelor Degree or equivalent

Experience Level


Other/Specific Qualifications (if required)

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?


  • What if we told you that working in our Group isn’t quite what you might think? At BNP Paribas, we do a multitude of different jobs that are constantly evolving to meet the expectations of our clients and society as a whole. Whether through everyday tasks or major projects, doing one of our jobs means making a personal commitment to taking sustainable action.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

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