About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Business line/Function :

ARPC (Asia Regional Processing Centre) is catering to different Asian regions to process remittance transactions/Loans Processing/ Cheque Clearing /Deposits and Cheque Collections for various clients. India remittance team is handling back office processing on behalf of 8 branches and we have two 2 sites Mumbai & Chennai from where ARPC operates.

Job Title:

Senior Associate

Date:

Department:

GPCO

Location:

Chennai

Business Line / Function:

CIB

Reports to:

(Direct)

Grade:

(if applicable)

(Functional)

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

To process, monitor and control transaction processing for Remittance & Payments preprocessing of BNPP  WITH THE OBJECTIVE to facilitate smooth functioning of operations while meeting the Operations Objectives of BNPPISPL for all  the sites handled.


 

Responsibilities

Direct Responsibilities

1. Operations MANAGEMENT: Processing of Remittance & Payments transactions to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.

2. OPERATIONS RISK MANAGEMENT: Adhere to control plans and pay attention to risk related areas in operations.

3. COMPLIANCE: Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects.

Contributing Responsibilities

1. OPC: Contribute to the Operations Permanent Control framework

2. CUSTOMER SERVICE: Monitor turnaround times and operational efficiency. Resolve customer complaints and queries.

3. CLIENT RELATIONSHIP MANAGEMENT: Support MO to address ultimate client needs and resolve customer complaints if any.

Technical & Behavioral Competencies

TECHNICAL COMPETENCIES REQUIRED:
•    Knowledge of preprocessing & processing of Remittance & Payments transactions.
•    Knowledge of Basic Banking
•    Familiarity with computer applications, MS-Office, Excel & PPT.
•    Familiarity with Banking Back Office Processes.
•    Basic Knowledge on SWIFT, NEFT/RTGS

BEHAVIOURAL COMPETENCIES REQUIRED:
•    Good Communication Skills & Good interpersonal skills.
•    Self-motivated with a desire to learn and improvise.
•    Orientation towards Service Quality and maintain office discipline.
•    Good Team work and team bonding being the main criteria 

Specific Qualifications (if required)

        

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Communication skills - oral & written

Ability to collaborate / Teamwork

Client focused

Ability to deliver / Results driven

Transversal Skills: (Please select up to 5 skills)

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Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)

               
Primary Location
IN-TN-Chennai
Job Type
Standard / Permanent
Job
OPERATION PROCESSING
Education Level
Secondary Education
Experience Level
At least 3 years
Schedule
Full-time
Reference
ASI000151


Discover the different professions within BNP Paribas: Operations Management

Those who work in Operations Management roles are essential to the smooth-running of our Group, and work consistently to satisfaction to our clients and teams. These roles offer stimulating careers that combine efficiency with a strong collaborative spirit.

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?

BECAUSE YOU'RE THE KIND OF PERSON WHO WANTS...

  • What if we told you that working in our Group may not be quite what you think? BNP Paribas business lines and careers are constantly evolving to meet the expectations of our clients and society as a whole.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

Find out more