The bank for a changing world

We are looking for

ASSISTANT VICE PRESIDENT - REMITTANCE

Job type Permanent
Schedule Full time
Job Function Transaction processing
Level of experience 6 to 10 years
Apply REF: ARP000230

Job Description - APAC

About BNP Paribas Group:

Worldwide, BNP Paribas has a presence in 74 countries with more than 190,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 15,000 employees* and a presence in 14 markets, it provides clients with product and service solutions tailored to their specific needs, and continues to develop its franchise in the region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas Group, a leading bank in Europe with an international reach. With delivery centers located in Mumbai and Chennai, we are a 24x7 global delivery center. We partner various business lines of BNP Paribas such as Corporate and Institutional Banking, Wealth Management, Retail Banking through three verticals - Information Technology, Operations and Finance Shared Services.

About Business line/Function :

ARPC exemplifies BNP Paribas Group’s Industrialization efforts in the Asia Pacific Region, as the regional hub taking care of the transaction processing of Cheque Collections, Domestic Payments, Loans and Remittances.
ARPC with its dual offices in Mumbai and Chennai is well positioned to support the ambitious growth of Cash Management business line in APAC & MEA.
Impeccable quality with seamless and trusted service delivery for the end clients.
Serving with twin objectives of greater productivity and efficiency with a talented pool of qualified and experienced human resources.

Job Title:

Assistant Vice President-Remittance

Department:

ARPC-Remittance

Location:

Mumbai

Position Purpose

To manage, monitor and control transaction processing for  Remittances of BNPP with the objective to facilitate smooth functioning of Operations Objectives of BNPPISPL for all the sites handled

Responsibilities

Direct Responsibilities

 

1.       Operations MANAGEMENT: Supervise processing of Remittance transactions so as to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.

2.       OPERATIONS RISK MANAGEMENT: Maintain control over outstanding and un-reconciled entries. Implement and monitor control plans and pay attention to risk related areas in operations.

3.       COMPLIANCE: Ensure adherence to internal guidelines, compliance, legal and regulatory aspects  by the team members

4.       TEAM SUPERVISION &TRAINING: Monitor the performance of team members. Provide training support wherever needed.

 

Contributing Responsibilities

1.       OPC: Contribute to the Operations Permanent Control framework

2.       CUSTOMER SERVICE: Monitor turnaround times, and operational efficiency. Resolve customer complaints and queries.

3.       CLIENT RELATIONSHIP MANAGEMENT: Support MO to address ultimate client needs and resolve customer complaints if any.

4.       INFORMATION MANAGEMENT: Supervise preparation and submission of MIS and reports to management as required and disseminate information to the Team.

Technical & Behavioral Competencies

Technical Competencies:

1.       Familiarity with Computer applications, MS Office, Business Objects etc

2.       Familiarity with Back Office Operations, Processes and systems.

3.       Knowledge on various regulations connected with Banking Operations.

4.       Operational Risk awareness

5.       Knowledge on Banking Law & Practice

6.       Product Knowledge on Cash Management

Behavioral Competencies:

1.       Communications Skills

2.       Networking & Logistics Management

3.       Interpersonal & Team Building Skills

4.       Results Driven

5.       Taking Initiative and Risk Management Skills

6.       Client Focus and Decision Making Skills

Managerial Competencies:

1.       Ability to support the teams

2.       Crisis Management.

3.       Maintaining cordial relationship among the teams

4.       Delegating and Developing Others

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Ability to deliver / Results driven

Communication skills - oral & written

Client focused

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to inspire others & generate people's commitment

Ability to develop and adapt a process

Ability to manage a project

Ability to inspire others & generate people's commitment

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 10 years


Qualification: Bachelor Degree and /or Master Degree: B.Com., CAIIB.,

Experience : 10 + years  preferably in Remittance

Primary Location: IN-MH-MumbaiJob Type: Standard / PermanentJob: OPERATION PROCESSINGEducation Level: Master Degree or equivalent (> 4 years)Experience Level: At least 10 yearsSchedule: Full-time Behavioural competency: Ability to collaborate / TeamworkTransversal competency: Ability to understand, explain and support change