About the job

  • Within the European Corporate Hub (“ECH”) located in Lisbon, we are looking for an Assistant Relationship Officer (“RO”) to support with managing the relationships with our corporate clients incorporated in several European countries. International clients and trades are at the core of BNP Paribas’ strategy and the team will be key in providing these clients with an harmonized and best-in-class service.Your mission will be to support the Bank´s relationship management of certain subsidiaries of the group’s international corporate clients as Assistant RO in an innovative, digital and industrial way. As an ECH Assistant RO, you are part of Corporate Coverage, within Global Banking Portugal. As an Assistant RO you will be part of an exciting new platform! Playing an active role in the development of the team, sharing knowledge on best practise and having a teamwork mindset are required

Your Main Activities Are

  • The Assistant RO will help on ensuring a high quality service to the Bank’s corporate clients, supported by several teams (Due Diligence, Client Service, Credit Analysts)

  • The Assistant Relationship Officer adds value by contributing to transversal projects

  • More specifically, the Assistant RO is responsible for supporting the Relationship Officer in the below tasks

    • Servicing corporate clients digitally via phone, email, chat and visio

    • Ensuring that the business is performed in alignment with the group’s «One Bank» strategy

    • Acting in a product neutral manner in the best interest of the clients and of the BNP Paribas group globally

    • Ensuring that compliance rules (Know Your Customer + Fight against money laundering and Terrorism Financing) and all BNPP regulations for client intake and client servicing are observed, as well as any local country regulations

    • Participating in the credit process and follow-up on credit decisions

    • Ensuring data accuracy

Profile and Skills to Success

  • Fluent in English + mastering another Foreign language would be a plus

  • University degree, preferably in Finance or Business Administration

  • Ability to communicate, interact and engage with clients, ability to express yourself in a clear and impactful manner.

  • Sense of responsiveness and quality of service, attention to details

  • Good understanding of general economic principles, Compliance and Credit for Corporates

  • Flexibility to participate in a start-up project

  • Ability to navigate in an international network and work in a team

#LI-Hybrid 

Why joining BNP Paribas?

· Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees – including more than 145 000 in Europe.

 · Our presence in Portugal

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered.

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Primary Location
PT-11-Lisbon
Job Type
Internship
Job
CUSTOMER RELATIONSHIP MANAGEMENT
Education Level
Bachelor Degree or equivalent (>= 3 years)
Experience Level
Beginner
Schedule
Full-time
Reference
1021ECHTR


Discover the different professions within BNP Paribas: Sales and Client relations

Working in Sales and Client Relations at BNP Paribas is all about helping clients on a daily basis, and supporting them at important times in their personal and professional lives.

Find out more

Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?

BECAUSE YOU'RE THE KIND OF PERSON WHO WANTS...

  • What if we told you that working in our Group may not be quite what you think? BNP Paribas business lines and careers are constantly evolving to meet the expectations of our clients and society as a whole.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

Find out more