About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centered on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Business line/Function :

BNP Paribas has a presence in nearly 80 countries with over 180,000 employees. It ranks highly in its three core activities: Retail Banking, Investment Solutions and Corporate & Institutional Banking.

In Asia Pacific, the BNP Paribas Group is a leading employer with 9,000 employees and a presence in 14 markets. Being one of the largest international banking networks, we strive to employ talented and innovative people who are aligned to our vision and culture.

Within CIB (Corporate and Institutional Banking), the Business line Global Banking is recognized universally for its expertise and its know-how.

GPCO (Global Payments and Cash Operations) is catering to different Asian and Middle East Regions  to process remittance transactions/Loans Processing/ Cheque Clearing /Deposits and Cheque Collections for various clients. India remittance team is handling back office processing on behalf of 8 branches and we have two 2 sites Mumbai & Chennai from where GPCO operates.

Job Title:

Assistant Manager

Date:

10/05/2022

Department:

Global Payments and Cash Operations

Location:

MUMBAI

Business Line / Function:

CIB/ OPERATIONS

Reports to:

(Direct)

SURESH GOPI

Grade:

(if applicable)

 

(Functional)

 

Number of Direct Reports:

NIL

Directorship / Registration:

NA

 

Position Purpose

To manage, monitor and control transaction processing for  Remittance & Payment of BNPP WITH THE OBJECTIVE to facilitate smooth functioning of Operations Objectives of BNPPISPL for all the sites handled

Responsibilities

Direct Responsibilities

1. Operations MANAGEMENT: Supervise processing of Remittance & Payment transactions to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.

2. OPERATIONS RISK MANAGEMENT: Maintain control over outstanding and unreconciled entries. Implement and monitor control plans and pay attention to risk related areas in operations.

3. COMPLIANCE: Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects by the team members.

4. TEAM SUPERVISION &TRAINING: Monitor the performance of the Team members. Provide Training support wherever needed.

Contributing Responsibilities

1.OPC: Contribute to the Operations Permanent Control framework

2. CUSTOMER SERVICE: Monitor turnaround times, and operational efficiency. Resolve

Customer complaints and queries.

3. CLIENT RELATIONSHIP MANAGEMENT: Support MO to address ultimate client needs and resolve customer complaints if any.

4. INFORMATION MANAGEMENT: Supervise preparation and submission of MIS and

Reports to management as required and disseminate information to the Team.

Technical and Behavioral Competencies required

TECHNICAL COMPETENCIES REQUIRED:

1. Familiarity with Computer applications, MS Office, Business Objects etc

2. Familiarity with Back Office Operations, Processes and systems.

3. Knowledge on various regulations connected with Banking Operations.

4. Operational Risk awareness

5. Knowledge on Banking Law & Practice

6. Product Knowledge on Cash Management

 

 

BEHAVIOURAL COMPETENCIES REQUIRED:

 

1. Communications Skills

2. Networking & Logistics Management

3. Interpersonal & Team Building Skills

4. Results Driven

5. Taking Initiative and Risk Management Skills

6. Client Focus and Decision Making Skills

 

MANAGERIAL COMPETENCIES REQUIRED:

 

1. Ability to support the teams

2. Crisis Management.

3. Maintaining cordial relationship among the teams

4. Delegating and Developing Others

 


 Bachelor degree or equivalent with a mimimum of 5 years of relevant experience.

Primary Location
IN-MH-Mumbai
Job Type
Standard / Permanent
Job
OPERATION PROCESSING
Education Level
Bachelor Degree or equivalent (>= 3 years)
Experience Level
At least 5 years
Schedule
Full-time
Reference
ARP000361


Discover the different professions within BNP Paribas: Operations Management

Those who work in Operations Management roles are essential to the smooth-running of our Group, and work consistently to satisfaction to our clients and teams. These roles offer stimulating careers that combine efficiency with a strong collaborative spirit.

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Why should I apply?

Basically, why would you want to join BNP Paribas over any other company?

BECAUSE YOU'RE THE KIND OF PERSON WHO WANTS...

  • What if we told you that working in our Group may not be quite what you think? BNP Paribas business lines and careers are constantly evolving to meet the expectations of our clients and society as a whole.

  • Feeling good about your job means bringing your whole self to work and being who you are. It’s also about having the resources you need to achieve a healthy work-life balance. Both of these are major commitments at BNP Paribas.

  • At BNP Paribas, developing your skills is as important to us as it is to you. And the skills you learn with us will help you through the rest of your working life.

Find out more