We are looking for

Analyst – Operational Permanent Control Specialist

Apply REF: OPS-290921-001-MN

At BNP Paribas Canada, it is our employees which make the difference... Our 75 nationalities are part of our diversity!

Do you like challenges, a structured framework, the prospect of optimizing and innovating? You are known for your originality and want a certain freedom to think while sharing your knowledge and ideas?

... Come help us contribute to the growth of our Canadian platform!

You will benefit amongst other things from:

  • Access to social volunteer and recreational programs, via our many Employee Resource Groups (ERGs)
  • Opportunities for career development through active internal mobility and our innovative training program: Canada Academy
  • A brand new workspace, flexible, comfortable and easily adaptable to your needs: remote work opportunities, standing desks, innovation lab., open meeting rooms and spaces

About the Department

CIB Americas Operations comprises several operations lines: Trade and Treasury Support Middle Office, Loan Servicing, Trade Finance and Warehouse lending, ITO Credit Middle Office, Global Markets America Product Control, Securities Execution and Clearing, US Derivatives Execution and Clearing, Control and Regulatory Oversight, Process Management and Collateral, and Treasury Forecasting Liquidity Management. CIB Americas Operations also includes Client Management.


CIB Americas Operations - Operations Permanent Control (OPC), within the CIB Americas ITO Chief Conduct and Controls Office (CCCO) is mandated with driving the awareness and application of the following core elements of control and supervision throughout a scope that comprises Global Markets Operations, Global Banking Operations, Client Management Operations, Business Continuity Management and Corporate Security for North America. Specifically,

  • Facilitates control governance by evaluating, maintaining and enhancing the Operational Risk Control framework
  • Owns the centralized view of the Operational Risk control framework, with responsibility to streamline, secure and deploy the control framework
  • Ensure all CIB Operations controls are exhaustively and continuously mapped in the CIB Operations  control and risk information application
  • Monitors Key Risk Indicators via Daily Scorecards
  • Monitors and acts as escalation point for Incidents, Audit Recommendations, and Operational Procedures
  • Performs granular and systematic quality assurance control reviews of Level 1 operational procedures, controls and supervisory responsibilities of all CIB Operations teams, Business Continuity Management and Corporate Security
  • OPC has a fully segregated reporting line, with no responsibility for operational production


  • Continual review of Operations Control Matrices.
  • Monitor and report on CIB Operations Control framework through the various control applications for Key Risk Indicators, audit recommendations, historical incidents, action plans, procedures, Risk and Control Self Assessments and Regulatory programs.
  • Assist in the design of standard control and testing procedures, templates and methodology, and the inclusion of BNP Paribas protocols and mandates for Control.
  • Assist and perform walk through and data collection exercises with CIB Operations teams as required.
  • Support control reviews, perform root cause reviews and add value through a recommendation/action plan approach of any CIB Operations control/procedure found to be failing or inadequate.
  • Develop close partnerships with CIB Operations management, Operational Risk and Control Tower managers and staff across CIB Operations, and as applicable, other control teams and compliance teams within the organization
  • Draft operating procedures as required and publish on the territory procedure platform.

Minimum Qualifications

  • Excellent written and verbal skills, with confidence and composure at all levels of the business hierarchy
  • Change agent with exemplary attitude: - innovative, enthusiastic, rigorous, results oriented
  • Highly:
    • Skilled multi-tasker with efficient organization skills
    • Organized and adept at managing competing deliverables
    • Logical, accurate and proactive
    • Ethical and control oriented
  • Strong team skills but comfortable working independently with clear directives
  • Excellent desktop skills – including Excel, Word, PowerPoint and SharePoint
  • Innovative and adept at assessing process improvement
  • A minimum of 1-2 year of experience in a similar role
  • Independently driven and able to operate autonomously with a split team in multiple locations

Preferred Qualifications

  • A minimum of 2-3 years of experience in a similar role
  • University degree or equivalent required
  • Data flow modeling experience
  • Good knowledge of banking operational products, process flows and controls

About BNP Paribas

With more than 200,000 employees in 72 countries, the Group serves nearly 32 million individual customers and 850,000 professionals, entrepreneurs, SMEs and large companies. BNP Paribas is a leading bank in the euro zone and a leading international banking player.

Did you know? In 2019, BNP Paribas named World’s Best Bank for Corporate Responsibility 2019

About BNP Paribas in Canada

With more than 900 employees, BNP Paribas Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

A recruitment policy that promotes equality and diversity

BNP Paribas is an equal opportunity employer. BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, and other protected status (Employment Equity Act).

Part of BNP Paribas dedication to diversity, multiculturalism and inclusion is clearly reflected on how we believe and live diversity and inclusion all together. As such, one of BNP Paribas’ initiatives is hosting Employee Resource Groups (ERGs) which are focused on equality of gender, sexual orientation and learning from other cultures. 

We can assist with access to job offers for people with disabilities who may be unable to use our career site - please contact us by email canada_recrutement [at] ca.bnpparibas (dot) com  or by phone on 514-285-6000

Want to know more about the BNP Paribas Group?


** Only selected applications that meet the requirements of the role will be contacted **

Primary Location: CA-QC-MontréalJob Type: Standard / PermanentJob: OPERATION PROCESSINGEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 2 yearsSchedule: Full-time Reference: OPS-290921-001-MN