VIE Digital Strategy Project Manager – Luxembourg, M/W

Your daily routine ?

Within our Digital Factory, you will be part of a small team of passionate people, who are committed to driving and shaping the digital transformation of BNP Paribas Wealth Management in Luxembourg.

Your main mission will be to lead the transformation project impacting the digital support. In this context, you will be asked to handle the digital support activity, according to the current applicable rules. In particular, you will process demands of clients, private bankers in terms of banking access (creation, modification, suppression). You will answer questions from clients, private bankers about the usage of digital tools. You will identify the root causes of clients, private bankers calls and make proposals for improvements to be implemented.

You will participate in the definition of the new strategy to be implemented in terms of digital support and ensure its implementation, within the defined timeframe and budget. You will identify the actions to be implemented and design a roadmap, define the project monitoring KPIs, participate in the design of the team training plan.

In parallel, you will also be involved in other projects managed by the team co-constructing high value-added digital solutions with the various "business" players, which contribute to improving the company's efficiency and the digital experience of our customers in relation to our product and service offerings. You will ensure their implementation, respecting objectives in terms of budget and deadline in particular. You will participate in the deployment of these solutions and support the change with clients and employees (sales, marketing, communication teams, etc).

The working environment is important ! 

For this mission, you will join BNP Paribas Wealth Management and the digital factory in Luxembourg. For 150 years, BNP Paribas Wealth Management has been committed to protecting our client’s wealth, developing it, and passing it on. We deliver a tailor-made experience, with outstanding attention to detail along with precise, local knowledge backed by the global know-how of a worldwide banking group. Our goal is to create a new wealth management experience fit for a world where digital interactions have come to enhance human ones.

We are a small team of 4 people, ideally located within the Wealth Management Luxembourg offering teams. Our project portfolio is composed of various and innovative subjects, sometimes very complex, with an international dimension (France, Switzerland, Asia).

Our missions : digitalization of the different pillars of the WM offering, coordination of the various Client Experience initiatives and monitoring of the digital roadmap, improvement of tools through knowledge of user needs, optimization of the user experience by collecting user feedback, promotion of agility and NWOW.

Our business partners are IT development squads, sales teams, communication & marketing teams, Product Owners and Growth Hackers community (local and central), digital support, CX Head-Office teams, factories in Switzerland and Asia.

The next steps ? 

This mission will offer you the opportunity to participate in the implementation of our digitalization strategy by collaborating with various "business" actors, while managing complex projects following an Agile methodology.

Why join BNP Paribas ? 

Our world is changing! Today, what counts in a job is to live real experiences, to learn, to share objectives and results with colleagues. In short, to chart your own path, different, responsible and sustainable. At BNP Paribas, we recruit our employees with the idea that they are looking for the world and the bank of tomorrow. Do you want to know all the reasons to join us ? Go to: https://group.bnpparibas/emploi-carriere/bnp-paribas 

What about remuneration ? 

It is set by Business France and can be viewed directly on their site. 

Are you our next VIE ? 

You hold a master's degree majoring in business, strategy and/or innovation. You have gained first experience (internships and work-study program included) in a digital consulting role, in a project management role, ideally on projects related to digital technologies as well as community animation.

You have a solid knowledge of the digital environment (devices, mobile applications, web browsers, operating systems) and of remote banking services.

You are fluent in English, French and ideally another language (Dutch is considered an asset).

You are proficient in MS Office and able to learn new IT tools quickly.

You are organized, structured and have a great capacity for analysis. You are also able to make smart proposals. You demonstrate effective communication and an ability to adapt.

Don't hesitate and join us!

In a changing world, diversity, equity and inclusion are core values necessary for well-being and team performance. At BNP Paribas, we intend in welcoming and retaining all talents without distinction : this is how we shall all be building the finance of tomorrow, innovative, responsible and sustainable.

Finally, we attach particular importance to ensuring that our future employees act on a daily basis with ethical and professional responsibility. 

During the recruitment process, information contained in your CV, your personal identifying information and background can be checked at all times.

VIE availability

As soon as possible for a period of 12-24 months.

Please, only send your resume and cover letter in English, and check that you fulfil the conditions for undertaking a V.I.E How to get a job abroad in Luxembourg Business France V.I.E

Primary Location
LU-L-Luxembourg
Job Type
VIE
Job
INFORMATIQUE
Education Level
Master ou équivalent (> 4 ans)
Experience Level
Débutant
Schedule
Temps plein
Reference
!V_WM_0030

Découvrez les métiers de BNP Paribas : IT, Tech et Data

Au-delà d’être un groupe financier, BNP Paribas est aussi une entreprise technologique. Les systèmes d’information, la data et les outils sont au cœur de notre ADN et offrent de nombreuses opportunités professionnelles !

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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

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