The Warsaw office was established in 2008 and comprises two business lines: a dynamically growing International Operations Centre (SSC) providing asset and fund services for a number of locations across Europe and local custody & clearing business offering broker-dealers, global  custodians and investment banks a full local clearing, settlement and custody solution in Poland.

For new activity within BNP Paribas Securities Services in Poland which is an exciting, dynamic and growing operation center in Warsaw we are looking for candidates who are willing to be a vital part of the expansion in BNP Paribas’ operational scope in Poland.

 

Team Leader of Client Account Management Team with French

 

Responsibilities:

  • Ensure processes’ efficiency and  time management of the team
  • Organize monthly staff meetings, regular feedback sessions to staff, twice yearly appraisals, ACE and improvement brainstorming and reviews strong industrial training induction for new staff, succession planning and career development
  • Ensure all staff are trained, developed and coached so that there is rich, timely and professional communication and collaboration between the department’s staff and colleagues in other locations as well as internal and external clients and other stakeholders
  • Manage the resources of the department effectively so that all number of changes are dealt without any service delivery degradation
  • Prepare and coordinate internal or external projects and ensure that all the deadlines are achieved with superior results
  • Maintain superior relationship with internal and external clients by constructively managing their requirements
  • Secure and evolve necessary controls and procedures so that operational risk is mitigated and   ensure a constructive, supportive and learning culture is in place in relation to errors and incidents
  • Proactively prepare and coordinate internationalization projects, ensure smooth transition to Warsaw without service degradation
  • Proactively support Head of FDS Poland in any BAU topics, crisis management, meetings and projects

Requirements:

  • Fluent English and French is a must
  • University degree (Economy, banking, finance studies)
  • Proven track record of work in finance sector, banking or Fund industry– minimum 3 years of experience in leadership
  • Proven experience in client communication
  • Ability to manage, motivate and develop team members
  • Strong time management and organizational habits
  • Excellent communication and interpersonal skills
  • Client focus approach
  • Ability to co-operate with different departments (internal and external)
  • Self-motivation, willingness to learn

We offer:

  • Stable employment, with full-time job contract
  • Six Career Paths to choose from
  • Complex on boarding and induction programme
  • Trainings, co-financed language courses, professional certifications and post-graduate studies
  • Flexible working system, 50% working from home
  • Private medical package
  • Life insurance
  • Employee Pension Plan
  • Sports Card
  • Lunch Card
  • Cafeteria Platform
  • Modern, eco-friendly office located near Metro Daszyńskiego station

BNP Paribas promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Please attach the below clause to your application:

I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) introduced into the Polish law with Data Protection Act of 10 May 2018  (Dz. U. 2018 poz.1000 as amended). I acknowledge that I have the right at any time to view, to amend or correct and to request to erase my personal data.

Primary Location
PL-MA-Warsaw
Job Type
Fixed Term
Job
OPERATION PROCESSING
Education Level
Bachelor Degree or equivalent (>= 3 years)
Experience Level
At least 3 years
Schedule
Full-time
Reference
TL_CAM_F_22

Découvrez les métiers de BNP Paribas : Gestion des opérations

Maillons indispensables au bon fonctionnement de notre Groupe, les métiers de Gestion des opérations visent à garantir la satisfaction de nos clientèles et de nos équipes au quotidien. Une activité stimulante, qui fait rimer efficacité et esprit d’équipe.

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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

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