The Securities Services business of BNP Paribas is one of Europe's leading providers of custody services for securities.

The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.

 We are currently looking for a:

Transfer Agent Client Account Manager (H/F)

Permanent Contract     

As a Client Account Management Agent, you will be the lead point of contact for all TA clients with an advanced knowledge of the TA service offer, operational flows and client specifics.

You will ensure that the service provided to the client is satisfying at all stages by collaborating with internal and external stakeholders, with the aim of continuous improvement.

You will create, maintain and manage the relationship with the client in TA perimeter.

 

By joining us, you will have the opportunity to:

  • Work independently
  • Build a strong relationship with the clients
  • Participate to various projects
  • Take the lead and coordinate with various stakeholders to bring solutions to our clients
  • Use your advanced communication skills on a daily basis

Your Mission

  • To be the lead point of contact for BP2S clients (Funds/Management Companies) within TA Luxembourg
  • To manage the relationship with the clients for TA services
  • To ensure the guarantee of an excellent service delivery to BP2S clients for TA Luxembourg segment

Your profile

Education:

Master degree in Economics, Finance or a professional experience of many years in a banking institution

Professional experience:

·      Strong knowledge of Transfer Agency

·      Previous successful experience in a similar position

 Soft skills:

  • Have a strong Client Focus mindset
  • Be capable of working independently
  • Be able to collaborate with different stakeholders (local or global)
  • Be fluent in Italian and English or French. Any other language will be an advantage.
  • Very good communication skills as well as tact

 Technical skills:

  • Outlook, Excel, Word and PowerPoint are required. 
  • Knowledge of Multifunds TA and NTAS will be an advantage

 Language skills:

  • Be fluent in English. Any other language will be an advantage.

Advantages of the position:

Be the interface between clients and TA department from BP2S Luxembourg in order to follow -up the daily service delivery
Ensure service delivery quality to client
Anticipate clients’ needs

Working environment:

You will join within the Transfer Agent department, the Client Account Manager team where you will act as single point of contact for our client within the department. You will become part of an entrepreneurial team with a clear strategy for growth. You will also have the opportunity to work within a multicultural, pleasant and dynamic environment where you will get a personalized training plan to develop your knowledge and skills.

Primary Location
Luxembourg
Job Type
Standard / Permanent
Job
OPERATION PROCESSING
Education Level
Not indicated
Experience Level
Indifferent
Schedule
Full-time
Reference
TA2022-01

Découvrez les métiers de BNP Paribas : Gestion des opérations

Maillons indispensables au bon fonctionnement de notre Groupe, les métiers de Gestion des opérations visent à garantir la satisfaction de nos clientèles et de nos équipes au quotidien. Une activité stimulante, qui fait rimer efficacité et esprit d’équipe.

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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

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