La banque d'un monde qui change

Nous recherchons un

Support Analyst

Horaires Temps plein
Métier Informatique
Marque BNP Paribas
Niveau d'expérience 3 à 5 ans
Niveau d'études Niveau BAC+2/3
Postuler REF: BNP019317



About BNP Paribas Group:

BNP Paribas Group is a leading European bank with a strong global footprint across 72 markets and more than 202,000 employees. The Group provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships”.


About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas Group, a leading bank in Europe with an international reach. With delivery centers located in Mumbai and Chennai, we are a 24x7 global delivery center. We partner various business lines of BNP Paribas such as Corporate and Institutional Banking, Wealth Management, Retail Banking through three verticals - Information Technology, Operations and Finance Shared Services.



About Businessline/Function :

ITG is a group function established recently (2019) in ISPL with presence in Mumbai, Chennai. We collaborate with various business lines of the group to provide IT Services.



Job Title:

Packagers / Support Analyst

Date:

08th Sep’20

Department:

ITG

Location:

Chennai

Business Line / Function:

ITGP

Reports to:

(Direct)

NA

Grade:

(if applicable)

(Functional)

Number of Direct Reports:

0

Directorship / Registration:

NA

 

Position Purpose

Packagers with working knowledge on packaging, Compliance Test, User Acceptance Tests.

Responsibilities

  • Knowledge in Windows, Admin Studio, SCCM, scripting
  • Update: Package request for an application that is already packaged (version upgrade, etc.)
  • New Application: Package request for an application that has never been Packaged
  • Rework: Package modification request following UAT with the returned error code: "Failed: Missing data or information from owner". This requires one of the following modifications:

o   Files modification

o   Entries modification in the registry database

o   Icons modification

o   Customs action modification

Technical & Behavioral Competencies

·       Should be able to handle assigned tasks with little supervision from team leader.

Specific Qualifications (if required)

Knowledge in FRENCH will be an added advantage

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Communication skills - oral & written

Attention to detail / rigor

Adaptability

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to manage / facilitate a meeting, seminar, committee, training…

Choose an item.

Choose an item.

Choose an item.

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)

 




Qualifications - External

Bachelor Degree or equivalent

Knowledge in French is preferable

Primary Location: IN-TN-ChennaiJob Type: Standard / PermanentJob: INFORMATION TECHNOLOGYEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 3 yearsSchedule: Full-time Reference: BNP019317