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SLA & Vendor Manager (M/F) Permanent contract

Marque BNP Paribas Securities Services
Niveau d'expérience 3 à 5 ans
Niveau d'études Niveau Bac+4/5
Postuler REF: LUX021302

BNP Paribas Securities Services, a subsidiary of the BNP Paribas group, is one of Europe's leading providers of custody services for securities.

The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.

To support its current growth, BNP Paribas Securities Services is looking for a:

SLA & Vendor Manager (M/F)

Permanent contract


Your mission

As part of the IT Financial Control department, the SLA and Vendor manager is responsible for the following activities:

  • Coordinate the preparation or review of Standard Level Agreements (SLA), ensuring implementation and follow up on migration to BNP Paribas standard model for intra-Group services provided by and to BP2S Luxembourg

  • Communicate in a standard and regular manner to Management and all stakeholders on progress on SLA reviews

  • Prepare and lead regular Steering Committees with key software or service providers

  • Ensure follow-up of actions (owned by team leaders or suppliers) decided during Steering Committees

  • Being the main point of contact for vendor management projects and follow up based on management guidelines

Advantages of the position:
  • Interations with stakeholders from

    • other BP2S locations

    • other entities of the BNP Paribas Group

    • other IT departments of BP2S Luxembourg

    • Software and service providers

Working environment

Part of the CIO office team

Your profile


Bachelor Degree (BAC+4) in Technology, Finance, Economics or equivalent

Professional Experience:

Minimum of 3-5 years’ experience

Behavioural Skills:

Ability to collaborate / Teamwork

Personal Impact / ability to influence

Attention to detail / rigor

Organizational skills

Ability to deliver / Results driven

Communication skills - oral& written

Client focused


Transversal Skills :

Analytical Ability

Ability to develop and adapt a process

Ability to inspire others& generate people’s commitment

Ability to develop and leverage networks

Ability to set up relevant performance indicators

Ability to conduct a negociation

Technical Skills :

Excellent Microsoft Office skills

Language Skills:

Excellent written and oral French and English skills are essential, any other language is an advantage

During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his/her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.


Primary Location: LuxembourgJob Type: Standard / PermanentJob: FINANCE ACCOUNTS ET MANAGEMENT CONTROLEducation Level: Master Degree or equivalent (> 4 years)Experience Level: At least 5 yearsSchedule: Full-time Reference: LUX021302