About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions..

About Businessline/Function :

Corporate and Institutional Banking or CIB Business line consists of multiple métier’s like Global Markets, Global Banking and Transversal each dealing with a specific set of Banking Business function. Application Production Support or APS is an important vertical of CIB that deals with keeping the CIB businesses up and running in production and various transformational activities across domains.

Job Title:

Sr. Project Manager – AVP

Date:

10-Jul-2022

Department:

CIB – IT Production

Location:

ISPL - MUMBAI

Business Line / Function:

Global Banking APS

Reports to:

(Direct)

ISPL Global Banking APS Head 

Grade:

(if applicable)

(Functional)

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

This position is for Service Delivery manager (AVP) of Service Delivery Management team, which is a transversal role within Global Banking APS. The primary purpose is to Drive various Stability, Audit, Business continuity, Governance & other Transformational activities across Global Banking APS.


 

Responsibilities

Direct Responsibilities

  • Drive various Automation, Monitoring & Tooling common purpose initiatives across Global Banking (GB) APS teams.
  • Perform Application Stability initiatives & Service Management activities, along with Service Management Team – Incident Management Trends & Review, Problem Management Trends and Reviews, and Change IPC Management Review, Meetings.
  • With the above data, drive IPC (Incident, Problem, and Change) Improvements initiatives across Global Banking APS Teams.
  • Work on the Hiring and Recruitment Topics of the GB APS teams by maintaining a central tracker for the ongoing recruitments in GB APS
  • Accountable for Generation  and  reporting of various Production KPIs, SLs and Dashboards for GB APS teams
  • Involvement in IT Audits and internal Quality controls for the GB APS teams.
  • Centrally maintain the Training Dashboards, Training needs and skill matrix of the team members of GB APS
  • Accountable for  preparing the presentations for all governances and  steering committees
  • Accountable for maintenance of Business continuity Plans (BCP), IT continuity plans (ICP) and other continuity related documents 
  • Accountable for coordination of the BCP and Disaster recovery exercises for Global Banking Applications

Technical & Behavioral Competencies

  • Strong Project management Skills will technical background on Unix, oracle, SQL
  • Well versed with Project management tools including Excel macros, Tableau, et al
  • Aware of Production related Incident, Problem, Change Processes
  • Aware of ITIL, DevOPS methodology and tools 
  • Ability to work with various APS, Development, Operations stakeholders, locally and globally.
  • Ability to manage small teams as matrix reporting
  • Dynamic, Proactive and Teamwork oriented
  • Independent, self-starter and fast learner
  • Good Communication and Interpersonal Skills.
  • Good Domain knowledge on Global Markets and/or Global Banking
  • Practical knowledge of change, incident & problem management tools
  • Practical knowledge of active monitoring and alerting tools
  • Innovative and Transformational mindset
  • Flexible attitude
  • Ability to perform under pressure
  • Strong analytical skills

Preferred to have

PMP, Prince2 certifications

ITIL, Devops, Cloud certifications  

Prior Knowledge on Application Production Support

Specific Qualifications (if required)

Graduate in any discipline or Masters in Information Technology

Overall 12 - 15 Years of IT experience

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Creativity & Innovation / Problem solving

Ability to deliver / Results driven

Communication skills - oral & written

Transversal Skills: (Please select up to 5 skills)

Ability to manage a project

Ability to set up relevant performance indicators

Ability to anticipate business / strategic evolution

Ability to develop and adapt a process

Analytical Ability

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 15 years

Other/Specific Qualifications (if required)

               


 

About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions..

About Businessline/Function :

Corporate and Institutional Banking or CIB Business line consists of multiple métier’s like Global Markets, Global Banking and Transversal each dealing with a specific set of Banking Business function. Application Production Support or APS is an important vertical of CIB that deals with keeping the CIB businesses up and running in production and various transformational activities across domains.

Job Title:

Sr. Project Manager – AVP

Date:

10-Jul-2022

Department:

CIB – IT Production

Location:

ISPL - MUMBAI

Business Line / Function:

Global Banking APS

Reports to:

(Direct)

ISPL Global Banking APS Head 

Grade:

(if applicable)

(Functional)

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

This position is for Service Delivery manager (AVP) of Service Delivery Management team, which is a transversal role within Global Banking APS. The primary purpose is to Drive various Stability, Audit, Business continuity, Governance & other Transformational activities across Global Banking APS.


 

Responsibilities

Direct Responsibilities

  • Drive various Automation, Monitoring & Tooling common purpose initiatives across Global Banking (GB) APS teams.
  • Perform Application Stability initiatives & Service Management activities, along with Service Management Team – Incident Management Trends & Review, Problem Management Trends and Reviews, and Change IPC Management Review, Meetings.
  • With the above data, drive IPC (Incident, Problem, and Change) Improvements initiatives across Global Banking APS Teams.
  • Work on the Hiring and Recruitment Topics of the GB APS teams by maintaining a central tracker for the ongoing recruitments in GB APS
  • Accountable for Generation  and  reporting of various Production KPIs, SLs and Dashboards for GB APS teams
  • Involvement in IT Audits and internal Quality controls for the GB APS teams.
  • Centrally maintain the Training Dashboards, Training needs and skill matrix of the team members of GB APS
  • Accountable for  preparing the presentations for all governances and  steering committees
  • Accountable for maintenance of Business continuity Plans (BCP), IT continuity plans (ICP) and other continuity related documents 
  • Accountable for coordination of the BCP and Disaster recovery exercises for Global Banking Applications

Technical & Behavioral Competencies

  • Strong Project management Skills will technical background on Unix, oracle, SQL
  • Well versed with Project management tools including Excel macros, Tableau, et al
  • Aware of Production related Incident, Problem, Change Processes
  • Aware of ITIL, DevOPS methodology and tools 
  • Ability to work with various APS, Development, Operations stakeholders, locally and globally.
  • Ability to manage small teams as matrix reporting
  • Dynamic, Proactive and Teamwork oriented
  • Independent, self-starter and fast learner
  • Good Communication and Interpersonal Skills.
  • Good Domain knowledge on Global Markets and/or Global Banking
  • Practical knowledge of change, incident & problem management tools
  • Practical knowledge of active monitoring and alerting tools
  • Innovative and Transformational mindset
  • Flexible attitude
  • Ability to perform under pressure
  • Strong analytical skills

Preferred to have

PMP, Prince2 certifications

ITIL, Devops, Cloud certifications  

Prior Knowledge on Application Production Support

Specific Qualifications (if required)

Graduate in any discipline or Masters in Information Technology

Overall 12 - 15 Years of IT experience

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Creativity & Innovation / Problem solving

Ability to deliver / Results driven

Communication skills - oral & written

Transversal Skills: (Please select up to 5 skills)

Ability to manage a project

Ability to set up relevant performance indicators

Ability to anticipate business / strategic evolution

Ability to develop and adapt a process

Analytical Ability

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 15 years

Other/Specific Qualifications (if required)

               
Primary Location
IN-MH-Mumbai
Job Type
Standard / Permanent
Job
INFORMATION TECHNOLOGY
Education Level
Bachelor Degree or equivalent (>= 3 years)
Experience Level
At least 12 years
Schedule
Full-time
Reference
APP000218

Découvrez les métiers de BNP Paribas : IT, Tech et Data

Au-delà d’être un groupe financier, BNP Paribas est aussi une entreprise technologique. Les systèmes d’information, la data et les outils sont au cœur de notre ADN et offrent de nombreuses opportunités professionnelles !

En savoir plus

Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

En savoir plus