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Senior Associate-Global Market Operations

Mise à jour le 10.06.2024

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business Line/Function :

Within the BNP Paribas India Solutions Pvt Ltd (“ISPL”) Organization, the OPC (Operational Permanent Control) correspondents for the IT/Operations/Functions/Financial Shared Services perimeters is under the management of the Head of Conduct & Controls and works in close relationship with the relevant Operational Entity (OE) teams.

Job Title:

Senior Associates, Operations Permanent Controller, Global Markets Operations


April 2024


ISPL CIB ITO Conduct & Controls



Business Line / Function:

Global Markets

Reports to:



(if applicable)



Number of Direct Reports:

Directorship / Registration:


Position Purpose

Within the BNP Paribas India Solutions Pvt Ltd (“ISPL”) Organization, the OPC (Operational Permanent Control) correspondents for the IT/Operations/Functions/Financial Shared Services perimeters is under the management of the Head of Conduct & Controls and works in close relationship with the relevant Operational Entity (OE) teams.

Main responsibilities is to implement the operational risk management framework and monitor the operational risk related to OE’s activities. Hence, OPC will analyze control results and incidents to identify main operational risks and follow the associated mitigation/remediation actions (including recommendations).

OPC will be also responsible for the improvement of the overall internal control mechanisms to ensure compliance with BNPP Group standards.


OPC framework

·         Work closely with Central OPC teams to ensure that guidelines established centrally are adapted

·         Ensure the effective implementation and maintenance of the RCSA framework.

·         Ensure that the RCSA is validated by the relevant OE & is consistent with the defined risk tolerance. Contribute to the definition and follow-up of self-identified action plans related to the RCSA.

·         Define and regularly update the control plan based on the Generic Control Library & according to the result of the risk assessment, regulations and other risk events (historical incidents, control results, external events, audit missions, etc.).

·         Identify gaps in the control framework based on the external & internal missions, LOD2 permanent control actions, open risk areas, incidents. Subsequently review the control plans using a risk-based approach.

·         Ensure an appropriate training on Operational risks and Permanent Control framework is provided to employees, notably new joiners

Risk management

·         Conduct periodic controls assessments as per the Local Control Plan across all the process areas. Raise any non-compliance, and follow up of the corrective actions until closure.

·         Advise the status of the control environment. Use findings of control weaknesses to drive risk management and process & control improvement

·         Ensure operational risk incidents are properly collected, coordinate the root cause analysis and contribute to the definition of remedial actions.

·         Coordinate, manage and follow up of internal and external audit findings and recommendations, including recommendations from governing authorities.

·         Ensure tracking of permanent control actions and incident remediation actions to closure.

·         Ensure adherence to reporting in all tools (ORUS, 360, Aurora, etc)

·         Develop strong relationship with key stakeholders and business partners by addressing issues/concerns in timely manner.

Incident Management

·         Alert the management and the control functions, if needed, on major incidents.

·         Collect incidents including suspected and attempted fraud cases and input the data (including impacts measurement), and the updates in the Group tool.

·         Analyse incidents in a timely manner and define, jointly with the relevant stakeholders, the corrective measures which have to be implemented to mitigate risks.

·         Follow-up and / or implement self-identified actions plans elaborated by the first line of defence related to significant historical incidents.

·         Execute controls on the incidents collection process, in particular within the cross-check exercise with other databases (particularly with accounting).

Risk governance

·         With the other ITO OPCs, contribute to the risk awareness within ITO and bring into the spotlight key areas of focus/attention

·         Lead / Participate in the ISPL Permanent Control Committees and ISPL Internal Control Committee, ensuring clear reporting of control results, incidents, key risks, etc.

·         Liaise with the Onshore / Local OPCs and contribute to the risk awareness and bring into the spotlight key areas of focus/attention

·         Closely collaborate with LOD2 by attending regular meetings and sharing relevant information

Regulations, Procedures and Code of Conduct

·         Ensure that Group procedures requirements are implemented locally, complemented with local specificities (regulations, tools organizations, …)

·         Ensure that the procedures designed by the businesses and functions are identified, updated, properly stored and communicated to the relevant stakeholders within the OE

·         Ensure respect of the BNPP standards of Code of Conduct

Technical & Behavioral Competencies

·         Minimum 4 years of experience in Internal Control, Operational Risk, Internal or External Audit function or with associated business experience.

·         Experience of front-to-back Global Markets flow (any product, Fixed Income, Commodity)

·         Should have sound knowledge on MT202 and MT103 payment messages

·         Experience in Settlements would be a plus

·         Good analytical skills and control mindset

·         Ability to integrate various information and synthesize them

·         Good communication and presentation skills, with ability to interact with operations staff and Senior Management

·         Ability to work independently and also as part of a team

·         Coordination and multi-tasking skill

·         Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) for statistical analysis and report production

Specific Qualifications (if required)


Skills Referential


Behavioural Skills: (Please select up to 4 skills)


Critical thinking


Ability to synthetize / simplify


Ability to collaborate / Teamwork


Communication skills - oral & written


Transversal Skills: (Please select up to 5 skills)


Analytical Ability


Ability to develop and adapt a process


Ability to set up relevant performance indicators


Ability to manage / facilitate a meeting, seminar, committee, training…


Ability to understand, explain and support change


Education Level:

Bachelor Degree or equivalent


Experience Level

At least 5 years


Other/Specific Qualifications (if required)


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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société. Au travers d’actions du quotidien ou de grands projets, exercer l’un de nos métiers, c’est s’engager pour agir durablement.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

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