About BNP Paribas Group:
BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.
About Businessline/Function :
One of the three international Regional centres, BNP Paribas India Solutions Pvt Ltd (ISPL) provides IT services to global clients in the Asia Pacific, European region as per the “follow-the-sun” model . Our services include the production support to custody operations, fund accounting, middle office operations, static data management, IRP and other transversal services.
Investment Fund Services (IFS) APS handles Application support to Middle Office, Fund Accounting, Transfer Agency, Data Admin & Repository, Hedge fund Services, Client Reporting and Investment performance reporting
Senior Support Analyst
Business Line / Function:
IFS Lux APS
Number of Direct Reports:
Directorship / Registration:
The role is to render Production support services for the business users across APAC, Europe and America. The position also requires continuous monitoring of applications, Interfaces and other tools. The job objective is to provide to solutions on the day today business. Business Domain is Fund Services and requires complete understanding of the business functions and application nuances.
- Individual contributor role.
- Collaborate with Operation team for queries resolution.
- Diagnose and troubleshoot system to resolve defects.
- Manage stakeholders expectation.
- Request Management
- Proactive Approach.
Technical & Behavioral Competencies
- Proficient in Microsoft Office Applications and strong MS Excel skills required.
- Basic knowledge on SQL
- Thorough understanding of Capital market and Fund Accounting.
Specific Qualifications (if required)
Willingness to work in Shifts
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Creativity & Innovation / Problem solving
Transversal Skills: (Please select up to 5 skills)
Ability to understand, explain and support change
Choose an item.
Choose an item.
Choose an item.
Bachelor Degree or equivalent
At least 5 years
Other/Specific Qualifications (if required)