About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Businessline/Function :

One of the three international Regional  centres, BNP Paribas India Solutions Pvt Ltd (ISPL) provides IT  services to global clients in the Asia Pacific, European region as per the “follow-the-sun”  model . Our services include the production support to custody operations, fund accounting, middle office operations, static data management, IRP and other transversal services.

Investment Fund Services (IFS) APS handles Application  support to Middle Office, Fund Accounting, Transfer Agency, Data Admin & Repository, Hedge fund Services, Client Reporting and Investment performance reporting

Job Title:

Senior Support Analyst

Date:

18/04/2022

Department:

BP2S APS

Location:

Chennai

Business Line / Function:

IFS Lux APS

Reports to:

(Direct)

NA

Grade:

(if applicable)

NA

(Functional)

Number of Direct Reports:

Nil

Directorship / Registration:

NA

Position Purpose

The role is to render Production support services for the business users across APAC, Europe and America. The position also requires continuous monitoring of applications, Interfaces and other tools. The job objective is to provide to solutions on the day today business. Business Domain is Fund Services and requires complete understanding of the business functions and application nuances.

Responsibilities

Direct Responsibilities

  • Individual contributor role.
  • Collaborate with Operation team for queries resolution.
  • Diagnose and troubleshoot system to resolve defects.
  • Manage stakeholders expectation.
  • Request Management

Contributing Responsibilities

  • Ownership.
  • Proactive Approach.
  • Responsive

Team Player

Technical & Behavioral Competencies

  • Proficient in Microsoft Office Applications and strong MS Excel skills required.
  • Basic knowledge on SQL
  • Thorough understanding of Capital market and Fund Accounting.

Specific Qualifications (if required)

Willingness to work in Shifts

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Adaptability

Critical thinking

Creativity & Innovation / Problem solving

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to understand, explain and support change

Choose an item.

Choose an item.

Choose an item.

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications (if required)

               

NA

Primary Location
IN-TN-Chennai
Job Type
Standard / Permanent
Job
INFORMATION TECHNOLOGY
Education Level
Bachelor Degree or equivalent (>= 3 years)
Experience Level
At least 7 years
Schedule
Full-time
Reference
LUX021819

Découvrez les métiers de BNP Paribas : IT, Tech et Data

Au-delà d’être un groupe financier, BNP Paribas est aussi une entreprise technologique. Les systèmes d’information, la data et les outils sont au cœur de notre ADN et offrent de nombreuses opportunités professionnelles !

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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

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