Description of the Department
The Fund Administration Team is a customer-focused team servicing Asset Owners and Asset Managers. Asset Owners consist of Life Insurance Funds, Sovereign Wealth Funds and Superannuation Funds. Asset Managers manage Trusts and Managed Funds
The teams are responsible for the generation of accurate client service including:
- Unit Pricing
- Fund Accounting
- Tax administrative services
They have extensive interaction and dealings with various managers and teams within the Operations Division including Fund Administration colleagues, Investment Administration teams, Custody Operations and other internal BNP Paribas Securities Services teams namely the Risk Control & Finance function and Relationship Management.
All services delivered by this team are required to consider current legislative and regulatory requirements and they must comply with operational risk guidelines. Also the investigation, management and resolution of any client queries and issues which are directed to the team. Finally the team supports the ongoing fulfilment of service delivery to clients through representation alongside the Relationship Management function.
Summary of the Role
The role of the Senior Analyst - Business Support (pControl) plays an important role in supporting the business teams to deliver service provision to our clients..
The Senior Analyst - Business Support is an active senior member who will represent the Fund Administration team on pControl related activity
- Projects- Migration of Clients onto pControl
- Transitions - in and out of the teams
- New product launches and functionality on pControl
- Managing and execution of systems testing
- Management and completion of management reporting to key stakeholders
- Specialist in systems, products, technical and processors to act as a lead across the teams
- Lead in managing the offshoring process and successful integration with the Sydney teams.
The Senior Analyst- Business Support will be the technical and project expert who brings in the outside BAU events successfully into the business environment to achieve a successful result.
The role also comprises substantial inter-departmental contact and as such they require excellent interpersonal ability as well as direct client contact to deal with queries and technical issues. They have a service ethic and a quality focus applied in the way they operate and the work they produce. As required, they investigate and assist with adhoc queries they consider and meet operational risk and compliance requirements in their work preparation and they maintain relevant compliance records.
They contribute to building and sustaining client relationships by supporting the efforts of the Account Managers, Operations Managers and Client Service Managers including the broader Investment Fund Services team. They are motivated to achieve individual and team goals and to growing their technical ability and knowledge. They do this through participation in on the-job training and education, remaining aware of policy and regulatory change. They share their knowledge freely. They also ensure their technical development is current through ongoing study or participation in industry groups.
Technical Skills required for the role:
- 7 years+ experience in fund accounting, unit pricing and a good understanding of tax services.
- Technical accounting ability. Knowledge of fund accounting, unit pricing ,reporting and Tax and related operational risk and compliance requirements of the client service function.
- Systems experience: PControl unit pricing system and Hi Portfolio
- Interest in Data Science and Analytics or their related IT languages such Python, SQL
Qualification & Experience required for the role:
Between 7+ years experience, in fund accounting, unit pricing or tax with an understanding of the services provided by Financial Services Providers. You have awareness of financial market securities and fund products for which you provide accounting services. You have the ability to provide pragmatic and commercial solutions in problem solving. You have a deep understanding of the BNP Paribas systems and processors, which span across Hiport, Datawarehouse, pControl and respective Registry interphases.
The successful candidate has an inquisitive and questioning mindset and good time management skills, with the ability to meet critical deadlines in the area. You demonstrate sound numeracy and analytical ability. You have experience in:
- Unit pricing
- Regulatory & statutory reporting
- Tax reporting
- Valuation and Accounting
- Distributions or Taxable Income Calculations
- Tax Returns
- Detailed Data Analytics
You have had experience in the completion of MIS and client reporting (as above) on a timely basis and in line with legislative requirements and organisational operational risk and compliance policies. You demonstrate a quality focus ensuring reports and the handling of queries or issues meet the requirements of departmental or client Service Level Agreements.
Operating from a customer-focused work ethic, you have the ability to think with an improvement focus, always looking to enhance the service you and the team provide. You demonstrate the ability to communicate effectively written and verbal and you have good interpersonal skills. You have experience in liaising and working effectively with colleagues across various teams.
You have the ability to question or escalate issues for resolution. You actively seek to resolve queries or reconciliation items for the clients you support, ensuring appropriate treatment. You ensure work completed meets compliance standards in terms of signoff. You enjoy participating fully in a team, assisting with the technical growth and development of team members where possible.
- Degree qualified in Business, Accounting, Data Science or equivalent
- CPA Qualified or post degree systems qualifications preferred