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Assistant Manager

Postuler REF: BNP019681

Job Description - APAC


About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Businessline/Function :

ISPL Compliance Hub is focused to protect the reputation of the Group and effectively manage risk across all business areas by providing support to various Compliance functions. At present, the department is broadly organized into divisions, which embed into the areas they support to provide services for Global Compliance Training, Capital Markets Surveillance, Electronic Communication Surveillance, Compliance Migrations Co-Ordination, Personal Account Dealing, MIS and Projects support. The team works closely with business partners in CIB and the wider group.

Job Title:



October 2019


ISPL Compliance Hub



Business Line / Function:

Digital Projects

Reports to:


Head, ISPL Compliance Hub


(if applicable)

Functional Analyst


Number of Direct Reports:


Directorship / Registration:


Position Purpose

The Group Compliance function ensures compliance with international regulatory and internal policy requirements. This function requires understanding of the systems and compliance processes support such as KYC, KYS, AML, trade surveillance and sanctions monitoring.

The role will require strong experience in project management, transformation and industrialization initiatives including advanced software such as AI and RPA systems. An understanding of the latest technologies including machine learning and cognitive computing technologies preferred.


 A deep understanding or experience in the following areas:

  • Optimization, and industrialization of the Compliance processes
  • Support the build solutions and the deployment roll out projects
  • Perform high level assessment for processes across various locations and business lines and assess whether the processes are suitable candidates for the solutions
  • Support the team in project management activities addressing and resolving functional issues/questions
  • Oversee the development of the solution as per the defined/agreed timelines.
  • Keep the lines of communication open among all project participants;
  • Facilitate and engage relevant teams to remove project impediments proactively
  • Updates on actions and follow up with dev / cross functional teams
  • Support UAT testing and signoff process
  • Support the change management of the processes with the onshore teams including risk mitigation
  • Provide support post go live

Understand the latest technologies and what is real and what is hype with regard to labor cost reduction, reduction in human error, speed scale and regulatory risk mitigation (e.g. machine learning, blockchain and their relevance to compliance processes).

  • Develop business case for automationor rollout of new solutions.
  • Good command over spoken and written communication in English
  • Excellent written and verbal communication around issues, managing escalations (including verification of the problem resolution before communication to users and closure of the request, as well as the creation of post incident reports for key issues)
  • Proactively communicate with on-shore users in case of issues or other related topics.
  • Work closely with the overseas teams to understand, document, prioritize and follow-up of business change requests.
  • Contribute ideas for improvements to the processes and infrastructure and strive to continually improve the process.

Technical & Behavioral Competencies

  • Extensive experience in business analysis and project management
  • Experience in IT projects
  • Aptitude for technical activities
  • Multitasking & experience in client facing and collaborate effectively with cross-functional teams.Willing to update knowledge as technology changes
  • Ability to take initiative and make decisions
  • Logical approach to the solution of problems
  • Project management skills Organizational and presentation skills
  • Interpersonal and managerial skills
  • Able to work independently and interact with global teams
  • Excellent interpersonal and strong communication skills mandatory
  • Able to make informed decisions on a wide range of complex business and technical issues
  • Experience in banking, payments or compliance preferred
  • Experience with AI, Machine Learning and Robotic Process Automation projects preferred

Specific Experience and Qualifications (if required)

  • 3 years’ experience or more working on project management, transformation and process improvement
  • Experience with automating processes (e.g. Intelligent or Robotic process automation)
  • Fluency in English
  • Good understanding of compliance processes such as KYC, Customer Due Diligence (CDD) processes, AML & CTF, Trade Surveillance, Sanctions



Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Attention to detail / rigor

Communication skills - oral & written

Ability to deliver / Results driven

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Analytical Ability

Ability to manage a project

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to develop and leverage networks

Education Level:

Experience Level

Other/Specific Qualifications (if required)

  • Degree in a relevant subject such as Finance, Banking, Technology , Engineering Maths etc (Good to have BE/Btech)
  • Professional training in Agile PM, RPA, AI / ML etc
Primary Location: IN-MH-MumbaiJob Type: Standard / PermanentJob: COMPLIANCEEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 3 yearsSchedule: Full-time Reference: BNP019681