About the job

  • Within the European Corporate Hub, we are looking for a Relationship Officer to manage the Bank’s relationship with German subsidiaries of the group’s international corporate clients in an innovative, digital and industrial way. International clients are at the core of BNP Paribas strategy and the team will be key in providing these clients with an harmonized and best-in-class services in Germany.

Your Main Activities Are

  • The Relationship Officer is responsible for a high service quality to the clients. Supported by several a teams, the Relationship Officer adds value to the client by coordinating and leveraging several internal stakeholders. Therefore, managing relationships with clients and with other areas of BNP Paribas is key for a Relationship Officer to succeed. Part of the Germany Coverage Team, the RO reports to the Head of European Corporate Hub in Lisbon
  • More precisely, the Relationship Officer is responsible for
    • Ensuring that the business carried out in Germany is performed in alignment with the group’s «One Bank» strategy. Act in a product neutral manner in the best interest of the clients and of the BNP Paribas group globally
    • Ensuring that compliance rules (account monitoring on anti-money laundering (AML) and Terrorism Financing risks (CFT) and all BNPP regulations for client intake and client servicing are observed, as well as any local country regulations with respect to the client you’re dealing with. The Relationship Officer is end responsible for the application of the Know Your Customer (KYC) procedures within Germany
    • Participating in the credit process and follow-up on credit decisions
    • Servicing clients in a digital manner
  • As a Relationship Officer you will be part of an exciting new platform. Playing an active role in the development of the team, sharing knowledge and having a teamwork mind-set are required. Understanding of economic business principles and processes are a plus

Profile and Skills to Success

  • Fluent in German and English, speaking French is a plus
  • University degree, preferably in Finance or Business Administration
  • 1-2 years experience in a commercial role or start-up project
  • Team player
  • Ability to cooperate in an international network
  • Sense of responsiveness and quality of service
  • Appetite for digital solutions
  • Flexibility to participate in this start-up project
  • Microsoft Office (Excel, One Note, Outlook, Powerpoint, among others)

Why joining BNP Paribas?

· Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees – including more than 145 000 in Europe.

 · Our presence in Portugal

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

* Please note that only applications submitted in English will be considered.

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Primary Location
PT-11-Lisbon
Job Type
Standard / Permanent
Job
CUSTOMER RELATIONSHIP MANAGEMENT
Education Level
Bachelor Degree or equivalent (>= 3 years)
Experience Level
At least 2 years
Schedule
Full-time
Behavioural competency
Ability to collaborate / Teamwork, Ability to share / pass on knowledge, Client focused
Transversal competency
Ability to develop and leverage networks
Reference
1909GBK3483

Découvrez les métiers de BNP Paribas : Commercial et Relation Client

Travailler au sein de la filière Commerciale et Relation Client de BNP Paribas, c’est accompagner ses clientes et clients au quotidien, dans les grands moments de leur vie personnelle ou professionnelle.

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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

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