La banque d'un monde qui change

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Project Leader

Marque BNP Paribas
Niveau d'expérience 3 à 5 ans
Niveau d'études Niveau BAC+2/3
Postuler REF: 2006CHM5234

BNP Paribas is a leading European bank with an international reach. It has a presence in 72 countries, with more than 202,000 Employees – including more than 154,000 in Europe and over 5,000 in Portugal alone.

BNP Paribas is present in Portugal since 1985, having been one of the first foreign banks to operate in the country. Today, BNP Paribas has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

Worldwide, the Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance.


The Transformation – Target operating Model Practice is part of the Change Management department of BNP Paribas CIB in Portugal. The Practice aims at supporting CIB Transformation by:

  • Designing new operating models based on new business activities, services and products
  • Identifying gaps between the current operating model (COM) and what should be delivered (TOM)
  • Enabling the operational implementation of the business strategy
  • Identifying disruptive, tactical and strategic quality improvement and cost reduction opportunities
  • Supporting the business in the assessment of the quality and capacity of an existing model.

The team provides services to all CIB business lines worldwide and manages an international portfolio with crossborder projects.

There are three roles within Transformation - TOM: Transformation Associate, Project Leader and Transformation Leader. The evolution between roles is linked to an increase of expertise based on training and experience defined/customised to each TOM PM.


1) Ensure people and team spirit development: 

  • Inspire, manage, train on-the-job and motivate the team members
  • Give and ask for feedback regularly
  • Contribute to further build a meaningful team of external and internal talents in CIB transformation (sourcing, recruiting, staffing, evaluation, etc)
  • Act as 'Manager-coach' for a designated number of Transformation Associates
  • Coaching of new coming Project Leaders 

2) Deliver impactful project mgmt & CIB knowledge on projects:

  • Ensure proper reporting to program manager / sponsor(s) by presenting: (1) Decision to make and related analyses, (2) Risk to mitigate and related impacts, (3) Roadblocks to anticipate, (4) Main dependencies and (5) Progress update and deadlines
  • Ensure proper monitoring of delivery and proper challenge of progress update
  • Contribute to deliverables and studies related to his/her core expertise(s)
  • Ensure smooth and clear internal communication within the project
  • Ensure good team spirit and motivation (and alert program manager / sponsor(s) if need be)
  • Contribute to programs/projects with in-depth core expertise(s) methodological knowledge
  • Contribute to formalization of methodologies and training materials related to his/her core expertise(s)
  • Contribute to training related to his/her core expertise(s) 

3) Enrich client experience to build long term client relationships:

  • Develop network and trust with clients (building upon credibility and reliability) at up to middle management level
  • Lead clients meetings with good interviewing techniques and take lead in client presentations (due to mastering of content and presentation skills)
  • Develop an understanding of the client's political stakes and how top management decisions are made
  • Promote Change Management/ CIB Transformation in front of CIB middle management to enhance our brand equity
  • Good skills for the role (mastering level)


  • Bachelor Degree in Engineering, Management or Data Management
  • 4 to 7 years of professional experience in Operations Management or Project Management
  • Advanced level of English
  • Client and results driven
  • Strong interpersonal and communication skills
  • Strategic mindset and ability to manage a project
  • Analytical ability, critical thinking and problem solving
  • Lean Six Sigma knowledge


BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

Please note that only applications submitted in English will be considered.


In case you are selected for this role, further documentation will be requested to support your hiring process.

Primary Location: PT-11-LisbonJob Type: Standard / PermanentJob: OPERATIONAL EFFICIENCY TRANSFORMATION AND BUSINESS ANALYSISEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 5 yearsSchedule: Full-time Reference: 2006CHM5234