Want to help shape the bank of tomorrow today?
We believe in a bank that is straightforward and intuitive. A bank that understands what customers need and, together with its customers, builds on the future. A bank that distinguishes itself from traditional banks by its clarity and optimistic character.
Hello bank! was launched in May 2013 and is in full growth mode. To support this growth Hello bank! is looking for a team player who has a passion for innovation. The Hello bank! Channel Management team wants to strengthen the team with a ‘Product Owner’ to support development of Hb! product or platform.
Hello bank! is a brand of BNP Paribas Fortis.
Do you want to deliver value to customer?
Do you want to closely collaborate with IT department to ensure delivery?
Do you want to innovate to bring value to Hb! Users?
Do you have an entrepreneurial mindset?
If yes, let’s be part of the team!
Your future job
Product Owner within Channel management team:
You are responsible for the further development of a platform/product for Hello bank! (websites, applications, third parties services, etc.).
You explore the digital landscape in search for new technologies that can improve customer experience.
Based on customer feedback, customer journey exercises, analytics,… you analyse and formulate channel-improvements for the Hello Crowd product.
You build, manage and prioritize the backlog based on consumer needs, business priorities and available resources (And communicate the scope per release to team and stakeholder).
You prepare detailed business requirements and supervise channel development from A to Z, always keeping the business and customer objectives in mind.
You develop strong relationships with the other stakeholders in the end-to-end development process (UX, developers, Value Proposition,…).
You will help growing the organization in being more Agile and increase the time to market
You have a knowledge of the rationale behind any solutions that is chosen
You regularly review and validate business analyses, wireframes, designs and demos
You organizes demos and accept releases
You get buy-in from the sponsor and business team
Highlight your strengths
Educational: Master or equivalent by experience in project management
Experience requirement: You have multiple years of experience as product owner in a digital environment
Language proficiency: Fluent in English and good knowledge of Dutch and French
Essential IT knowledge :
Essential knowledge, skills and abilities:
You have the ability to manage a product backlog and define a roadmap;
You are able to work within IT and business environment;
You are creative and driven by innovation;
You have a track record of delivering digital capabilities to increase user experience and drive business growth;
You are structured and able to manage multiple tasks and projects in parallel;
Management expectation;- You know how to cooperate and communicate in a matrix structure within a large organisation;
You are data driven, customer focused, proactive, creative and innovative;
- You have a knowledge & experience with Agile methodology
The most important soft skills:
Quick self-starter, pro-active attitude
Good Communication and Influencing skills
Good analytical and synthesis skills
Autonomy, commitment and perseverance
Ability to work in a dynamic and multi-cultural environment
In a changing world, diversity and inclusion are core values. At BNP Paribas Fortis, we want to attract and retain women and men of all ages, from all backgrounds, each with his or her own experience. We firmly believe that diversity increases performance and innovation. All our offers for full time are also available for 90% or 80%.
Tempted by the challenge?
Interested in this function? Do not hesitate to apply online.
Primary Location: BE-BRU-BrusselJob Type: Vaste aanstellingJob: SALES DEVELOPMENTEducation Level: Master of equivalent (> 4 jaar)Experience Level: Minstens 3 jaarSchedule: Fulltime
Competency profile: Project / Process