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Policy User Acceptance Tester

Postuler REF: PAT-SK-10-21

Cardif Pinnacle is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK.  Over the last two years, through the success of our partnership strategy, which includes Sainsbury’s Bank, PDSA and Post Office, we’ve doubled the size of our business.  We have strong growth plans through UK and European partnerships, our own brand EveryPaw, and a clear vision for the development of our customer and partner proposition. 

Not only do we have big ambitions for continued growth and innovation, we also pride ourselves on being a great place to work.  We get that not everyone works best confined to the four walls of the office, which is why we have embraced hybrid working.  Our teams can come together to collaborate in the office when needed, but have the space and the freedom to work from home.  We believe people should have the best of both worlds to foster creativity, autonomy and productivity.   It helps support a good work-life balance, and it’s the way we want to be.

We are recruiting for a User Acceptance Tester within our Business Operations Team

About the role

To carry out functional and user acceptance tests for Policy processes and change. Identifying what needs to be tested, creating test scripts and any necessary data scenarios. This will include identifying defects, logging and correcting prior to go live. Reviewing business specifications, providing input for requirements, assisting with the testing estimations and providing technical support. Attending Launch and Project meetings/conference calls and to liaise with both internal departments and external clients to understand the requirements of the new/post launch activities.

Key Duties

  • To investigate and resolve issues
  • Coordinate and Communicate effectively any change or launch
  • To identify what needs to be tested and necessary data scenarios
  • Ensure all new launches and projects are managed effectively
  • Carry out end to end user acceptance testing
  • Managing and reporting test results and defects
  • Analyse and Investigate defects and issues
  • Creating and maintaining test documents/scripts
  • Writing and Executing test cases for functional/acceptance and regression testing
  • Working alongside IT and project development teams
  • Reading and understanding Business Specifications and requirements in order to create test scenarios and documentation
  • Logging defects via defect reporting tools, managing the progression and carrying out re tests
  • Monitoring test results and communicating as necessary
  • Maintain existing test scripts, keeping them up to date and accurate
  • Responsible for validating changes/requests, investigating the root cause through analysis and communicating to the business

What’s in it for you?

Our employees are really important to us and being owned by a bank we all benefit from some excellent perks. Take a look at these:

  • Private Healthcare
  • Life Assurance
  • Company Pension (the company will add in up to 10% into your pension pot every month)
  • 24 days holiday (plus bank holidays + a day off for your birthday!)
  • Competitive basic salary
  • Volunteering Days
  • Career opportunities
  • Excellent rewards platform with discounts from some of your favourite retailers
  • Charity Fundraising

If this opportunity sounds like the challenge you are looking for then we would love to hear from you. Apply today to take the next step in your career.

About you

Required Skills and Work Experience:


  • Ability to work to deadlines
  • Ability to prioritise own workload
  • A flexible and positive attitude
  • The ability to communicate effectively
  • Proven numerical skills
  • Ability to work on own initiative
  • Excellent attention to detail
  • PC literate
  • Experience of working in a testing background, producing test scripts, reporting defects and carrying out functional tests


  • Finance or Insurance industry experience, ideally testing background
  • Experience of working in a regulated environment
  • Experience of working in a projects environment
  • Experience in using Jira
  • ISEB Qualified at Foundation level

Required Qualifications:


  • GCSE’s passes A-C or equivalent, including English
  • Microsoft Word and Excel (intermediate level)


  • A Level, or equivalent, in English
Primary Location: GB-ENG-HertfordshireJob Type: Standard / PermanentJob: CUSTOMER RELATIONSHIP MANAGEMENTEducation Level: Not indicatedExperience Level: Not IndicatedSchedule: Full-time Reference: PAT-SK-10-21