Operations Supervisor II, AVP-Syndicated Loans

At Bank of the West, our people are having a positive impact on the world. We’re investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people’s lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we’re a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

Manages the day-to-day activities of Syndications Operations unit within an assigned group. Responsible for maintaining processes that achieve a high level of operational efficiency while maintaining proper internal controls to meet the changing business needs.

Essential Job Functions

• Act as a liaison between internal business partners and operations staff, serving as an SME for time-sensitive deliverables and inquiries.
• Support and manage loan lifecycles, including booking and servicing of syndicated portfolio, consisting of real estate and corporate loans, in an accurate and timely manner.
• Oversee staff and assign workflow, verify work performed in batches and escalate timely.
• Understand the loan operations workflow, and communicate with loan officers and agency servicing
• Daily coordination with internal and external clients, resolve operational issues and reconcile lender discrepancies.
• Ensure applications are performing as designed to maximize benefit of the business unit/group.

• Interact with management on day-to-day activities and recommend opportunities for improvement.
• Train and develop junior staff to understand nuances of syndicated processing and be independent.
• Oversee the development of staff to ensure utilization in other areas of the organization. Exercise authority concerning hiring, performance management, reviews, promotions, salary decisions and terminations.

Other Job Duties

• Performs other duties as assigned.

Required Experience

• Strong Syndicated Loan Operations knowledge with 5-7 years of relevant work experience in financial services.
• Bachelor’s degree in Business, Finance or related field.
• Good working knowledge of Lending systems like AFS
• Proven team lead experience.
• Able to organize, prioritize and multi-task in a fast paced, high volume environment.
• Result oriented and displays enthusiasm, confidence and dedication.
• Ability to motive others and act as a leader among peers.
• Ability to work independently with excellent written and verbal communication skills
• Proven interpersonal skills including listening, problem solving and attention to detail

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.