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Operational Risk Manager

Métier Risques
Marque BNP Paribas
Niveau d'expérience 6 à 10 ans
Niveau d'études Niveau BAC+2/3
Postuler REF: ITO001344

In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 17,000 employees* and a presence in 13 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships.
Worldwide, BNP Paribas has a presence in 73 markets with more than 196,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. Asia Pacific is a key strategic region for BNP Paribas and it continues to develop its franchise in the region.

BNP Paribas offers you an exciting career in an international business environment that is fast-paced, diverse and focuses on creating high-value relationships with our clients. We offer competitive salary and benefits, as well as a working environment where you’re valued as part of the team.

* excluding partnerships

Position Purpose

The Operational Risk Manager is responsible to ensure current and emerging risks are proactively identified and managed through internal control mechanisms and procedures within Client Management and transversal perimeter to ensure compliance with regulatory requirements and BNPP Group standards. This includes local adaptation and execution of OPC methodologies, control plans, incidents investigations, procedures management and reporting to key stakeholders and Committee members.



Direct Responsibilities

  1. Perform regular risk identification and assessment of transversal controls in liaison with independent control functions when needed, ensuring validation by the relevant management level and consistency with defined risk tolerance
  2. Adapt regional standard Risk and Control Self-Assessment (RCSA) and related processes locally
  3. Ensure Group procedures requirements are implemented locally, complemented with local specificities
  4. Identify and propose modifications to Operating Entities’ procedure accordingly to the outcome of the risk assessment and other risk events
  5. Define and regularly update the control plan according to the outcome of the risk assessment, regulations and other risk events
  6. Execute the OPC control plan and report results in BNPP system. Ensure organized and clear archiving of all evidences for controls’ performances and results
  7. Ensure that control results are reviewed and analysed by the Entity Management and when relevant, by operational teams/ relevant stakeholders and the remediation action plans are defined when needed
  8. Conduct the assessment, quantification and update of potential incidents in liaison with independent control function
  9. Escalate to relevant level of management on operational risk incidents and/or recurring weaknesses
  10. Analyse incidents in timely manner and define, jointly with relevant stakeholders, the corrective measures to mitigate risks and follow up on the implementation of remediation actions
  11. Maintain and report to the management regularly on procedure update status
  12. In line with SEA and APAC Governance for operational risk management, provide a synthetic and clear vision of the OPC controls results, as well as on related remediation actions and implementation status to Committee members
  13. Provide guidance to SEA OPC teams and provide training when required
  14. Organize Committee meetings and present OPC results to Committee members
  15. Deliver appropriate and effective executive level communication

Contributing Responsibilities

  1. Participate in governance committee meetings and be informed of emerging risks
  2. Contribute to information requests from relevant parties
  3. Coach, mentor, motivate and supervise OPC team
  4. Monitor staff performance and if required support on performance reviews

Technical & Behavioral Competencies


  • Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
  • Work analytically in a problem-solving environment to identify root causes and develop action plans to resolve issues
  • Experienced in leading, motivating and managing team while holding team accountable for performance
  • Strong experience presenting to senior management and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management
  • Experience influencing and gaining buy-in from team members, stakeholders and peers
  • Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
  • Knowledge of best practices for controls Bank operations is an added advantage
  • Tools: MS Excel, Word, PowerPoint and Power BI


  • Resourceful and does not hesitate to reach out to relevant stakeholders or peers to develop action plans to resolve issues
  • Must be able to learn, understand and apply new methodologies
  • Proactivity and capacity to take initiative
  • Have sense of urgency to complete tasks at hand
  • Self-motivated, decisive with the ability to adapt to change and competing demands
  • Excellent communication skills
  • Capacity to work in a stressful environment
  • Strong ability to multi-task
  • Good team player

Specific Qualifications (if required)

  • Bachelor’s Degree in appropriate field of study or equivalent work experience
  • 10+ years of risk management experience with audit background and high ethical standards
  • 10+ years of experience working with business stakeholders within a cross-functional matrix environment
  • Experienced in reviewing Client Due Diligence, AML and Credit controls in banking environment
  • Strong analytical skills to identify the root causes of incidents and the best remediation plan
  • Leadership and determination to succeed in driving the business transformation in terms of controls. Good communication skills (written and spoken) and report writing
  • Tact and ability to interact with staff and management at all level in order to achieve mutually acceptable resolution of incidents
  • Intermediate level of proficiency with MS Excel, PowerPoint, SharePoint and Power BI with experience presenting to stakeholders and senior management
  • Proficient in oral and written English language

Behavioural Skills

- Ability to deliver / Results driven

Transversal Skills

- Analytical Ability

- Ability to develop others & improve their skills

- Ability to manage / facilitate a meeting, seminar, committee, training…

- Ability to develop and leverage networks

- Ability to understand, explain and support change

Primary Location: SG-06-SingaporeJob Type: Standard / PermanentJob: RISKSEducation Level: Bachelor Degree or equivalent (>= 3 years)Experience Level: At least 10 years Reference: ITO001344