Your Main Activities Are

  • Apply the appropriate standard of care through a periodic risk assessment of the agents, in response to the Bank’s regulatory obligations and in accordance with the Bank’s Third Party Risk Management framework
    • Be able to prepare, execute, summarize and follow-up due diligence exercises
    • Coordinate end-to-end due diligence work with internal stakeholders, SME’s and agents, including participation in remote due diligence calls
    • Scope: all agents appointed by Securities Services (or Prime Solutions & Financing) worldwide (EMEA-APAC-Americas regions)
  • Broadcast various questionnaires and collect responses from agents
  • Collect appropriate information and assessments about concerned agents from Thomas Murray
  • Analyse and challenge answers and documents provided by agents (AFME, ISAE 3402, etc.)
  • Be able to conduct periodic due diligence calls with external agents (chaired by the Network Relationship Manager) to ensure client’s assets are adequately protected against adverse events (financial crisis, acts of God, regulatory decisions, misconduct, errors, loss of assets)
  • Be responsible to analyse, summarize, follow-up due diligences and prepare Provider Risk Assessment files and submit them to the Network Relationship Managers for validation
  • Apply internal escalation process when agent is reluctant to cooperate with our due diligence process or does not meet the bank’s expectations
  • Share/Raise issues to the Network Relationship Managers or Head of Global Network Management
  • Be proactive proposing improvements in the processing flows and in the procedures to improve the quality and the efficiency of the team
  • Be responsible to maintain, prepare and report to stakeholders the quarterly risk scorecards
  • Queries management
    • Make sure that all queries are answered on time and right at first time queries
    • Raise and share any issue/blocking point with senior management before sending any answers that could be unsecured or not in line with the initial query
  • Make sure you are aware of all procedures in place for the team; follow strictly the procedures and when it is not possible, make sure the Head of Global Network Management is duly and timely informed of it
  • The position interfaces with international team members of BNP Paribas, other operational units & managers of the IOC, external parties, vendors and agents on a daily basis – Communicate efficiently in a professional manner and be fluent in English is a must
  • Professionally manage your agenda by
    • answering when you have to take position or when you are asked to attend a meeting (no answer does not mean a NO answer)
    • attending the meetings/trainings that you have accepted & informing in advance when you are not able to attend

Profile and Skills to Success

  • Bachelor Degree        
  • Studies in Finance Economics
  • Knowledge in Compliance and Operations Processes
  • Fluent in English, both written and oral are mandatory
  • Skills
    • Proactivity      
    • Communication skills - oral & written
    • Ability to deliver / Results driven       
    • Attention to detail / rigor

Why joining BNP Paribas?

· Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees – including more than 145 000 in Europe.

· Our presence in Portugal

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

· International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

  • Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
  • Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

· Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

· Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

· Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit

* Please note that only applications submitted in English will be considered.

* In case you are selected for this role, further documentation will be requested to support your hiring process.

Primary Location
Job Type
Standard / Permanent
Education Level
Bachelor Degree or equivalent (>= 3 years)
Experience Level
Not Indicated

Découvrez les métiers de BNP Paribas : Gestion des opérations

Maillons indispensables au bon fonctionnement de notre Groupe, les métiers de Gestion des opérations visent à garantir la satisfaction de nos clientèles et de nos équipes au quotidien. Une activité stimulante, qui fait rimer efficacité et esprit d’équipe.

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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

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