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HR Business Partner - M/F – Lisbon – Permanent Contract – Hybrid

Mise à jour le 26.02.2024

HR Business Partner – M/F – Lisbon – Open Ended Contract – Hybrid


BNP PARIBAS CARDIF, the Insurer for a Changing World

We are the world leader in the creditor insurance market with strong positions in savings and protection insurance in more than 30 countries all around the world.

European Service Center - Cardif Services, European Platform of Services with a diversity of processes aiming to bring excellence to our Internal Clients, being part of BNP Paribas Cardif, is an organization dedicated to providing other BNP Paribas Cardif entities with a diversity of processes and services connected to insurance activity. We aim to bring excellence to our internal clients, ensuring highest levels of efficiency and reliability. With over 480 employees and 6 working languages, we are a multicultural and a diverse team, operating in Porto and Lisbon, Portugal.

We are currently looking for a HR Business Partner (M/F) based in Lisbon


Your main responsibilities in this role will be to take responsibility for operational actions involving Human Resources and its related areas (Training, Reporting, Administrative & Support). Follow Human Resources policies, processes, and services within the framework of the company’s objectives; deploy the Company’s strategy in terms of Talent Development. Build and maintain strong working relationships with key stakeholders both within and outside of HR. Support of all HR areas in a context of strong development in our two Centers located in Lisbon and Oporto.


  • Provide HR support to management ensuring constant updates on HR Guidelines, Policies and Procedures
  • Deploy HR initiatives through business lines in scope, ensuring close follow-up and anticipation of specific needs
  • Act as a point of entry in HR for employees and manage queries across the full spectrum of HR activities ensuring the collection of all relevant information for posterior liaison w/ concerned HR areas and fostering employees' answers
  • Manage and resolve employee relations, closely ensuring guidance and support to all stakeholders involved and ensuring ownership of all administrative HR actions (in liaison with the relevant administrative platform). 
  • Advise in workforce planning managing internal mobility, long leaves and other related movements
  • Provide support and guidance on onboarding & offboarding processes
  • Drive the performance management model supporting stakeholders through all stages of the process
  • Be involved in Talent Development initiatives closely performing regular assessments according to the strategy in force
  • Contribute to the development, operation and permanent update of HR Tools
  • Produce reports and relevant HR analytics, whilst providing useful HR insights  
  • Be involved in cross projects according to the department and organizational strategy
  • Ensure the good process of all administrative HR actions (in liaison with the appropriate administrative platform)


  • Degree in Human Resources, Organizational Psychology or any other relevant area
  • Proven work experience of at least 2 years as HR Generalist in complex and fast pacing environment with a minimum of 3 years as HR Business Partner in international and growing companies
  • Proven HR experience operational and strategic in Shared Services Context will be a plus
  • Good understanding of labour law
  • Excellent written and oral communication skills and strong capability in relationship management
  • Driven to foster employee relationships with the ability to understand, explain and support change
  • Ability to conduct a negotiation, generating consensus and commitment in stressful situations
  • Good active listener with the ability to influence others with positive impact
  • Ability to deliver under pressure, prioritize and multitask
  • Self-oriented and dynamic with a problem solver attitude
  • Analytical mindset capable of analyzing trends, relevant insights and suggest actions
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
  • Fluent in English; French will be a big advantage

Besides our attractive salary, you will benefit :
•    Meals allowance
•    Transportation allowance
•    Child allowance
•    Private Health Insurance including spouse and descendants, Life Insurance, Travel Insurance
•    Hybrid working mode – a balance between office days to reinforce commitment, creativity and human links, and homeworking days for flexibility of the employees 
•    Continuous development and career growth opportunities on a local and global level
•    And much more…

The work environment is important!
•    Benefit from our modern amenities, including zen and creative rooms amongst others, many discounts from our group platform, free language courses, doctor on-site & remote and diverse company events,
•    Work in a multicultural environment with multiple nationalities,
•    Be part of a people care company with a strong & continuous growth investing in its employees through training and career opportunities.

Our commitments to you

Diversity and Inclusion commitment
BNP Paribas Cardif is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
Commitment towards work/life balance
At BNP Paribas Cardif we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
Remote Working Conditions
At BNP Paribas Cardif, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. 

If your profile and motivations matches our needs and you feel motivated to join our company, do not hesitate in sending us you application. 
We will be delighted to consider you for this position.
Please note that only applications submitted with CV, Cover letter & Certificate of Studies will be considered and move forward in the application process.

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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société. Au travers d’actions du quotidien ou de grands projets, exercer l’un de nos métiers, c’est s’engager pour agir durablement.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

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