Head of Payment Ops

In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 17,000 employees* and a presence in 13 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships.
 
Worldwide, BNP Paribas has a presence in 73 markets with more than 196,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. Asia Pacific is a key strategic region for BNP Paribas and it continues to develop its franchise in the region.

BNP Paribas offers you an exciting career in an international business environment that is fast-paced, diverse and focuses on creating high-value relationships with our clients. We offer competitive salary and benefits, as well as a working environment where you’re valued as part of the team.

* excluding partnerships

Key Responsibilities

• Provide back-office services to support the processing of Payment Operations products such as Cash Management, Remittances, Fixed Term Deposit, Loans etc for BNP Paribas Malaysia Berhad and BNP Paribas Labuan
• Responsible for day-to-day smooth and efficient operations of the team including liaising and coordinating with ISPL / ARPC.
• Responsible to monitor and authorize the outgoing and incoming eSPICK transactions and ensure the clearing items being process within the stipulated cut off time.
• Responsible for disseminating relevant information and instructions received to the staff.
• Liaise with PAYNET/ BNM for any issue relating to RENTAS, eSPICK and any other Domestic product transactions.
• Coordinate and participate in any internal and BNM systems UAT / test.
• Look into customers’ / correspondents’ complaints and take appropriate action that deemed required.
• Resolve problems and implement solutions affecting the transaction processing system.
• To ensure the dual control for security papers and relevant systems is in place at all times.
• Analyse trends relating to deficiencies and review the effectiveness of corrective measures.
• Perform daily second level of control and verify and approve transactions within authority level. 
• Responsible to validate data of the ITIS reporting to BNM for payment transactions.
• Make sure FEA rules are enforced for the processing of the transactions. Strong and robust level of control to be strictly followed.
• Monitor the review and treatment of hit related to SWIFT and Non SWIFT screening (SSW & Fircosoft)
• Make sure ORUS is completed on daily basis and perform monthly proofing of GL (BEACON) for Berhad, IBW and Labuan.

Requirements

• Good knowledge Payment Operations Products i/e Remittances, Cash Management, Fixed Term Deposit, Loans
• Good knowledge on FITBO & Trade Finance products
• At least 10 years of experience is similar position
• Strong knowledge with Cash Management and other local products like Rentas, IBG, Direct Debit, FPX, RPP
• Good communication skills
• Ability to handle projects
• Accurate, detailed, comfortable with numbers
• Able to handle large volumes of transactions, work well  under pressure
• Strong management skills