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Risk Lisbon Communication Manager

Horaires Temps plein
Métier Risques
Marque BNP Paribas
Niveau d'expérience 6 à 10 ans
Niveau d'études Niveau Bac+4/5
Postuler REF: 1911RSK3763

BNP Paribas is a leading European bank with an international reach. It has a presence in 74 countries, with more than 192,000 employees – including more than 146,000 in Europe and over 6,000 in Portugal alone.

BNP Paribas is present in Portugal since 1985, having been the first foreign bank to operate in the country. Today, BNP Paribas has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

Worldwide, the Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance.

The RISK Function aims at being a partner of the businesses by contributing to their sustainable development, but also a gatekeeper to ensure risks taken remain compatible with the Group’s Risk Appetite and its strategy.

RISK engages in an upstream dialogue with the business to understand their transactions strategy and objectives prior expressing its opinions and recommendations.

As part of its Transformation journey RISK grouped over the past two years some activities in Lisbon with the ambition to reach excellence in the delivered services and build the RISK platform of the future.


Purpose of the role

We are looking for an experienced professional to act as the Communication Manager within our hub, who will be responsible for supporting the implementation, driving thought leadership and providing direction to a new team within the RISK COO organisation (encompassing RISK Culture, Communication and Innovation), and will also locally be leading the Communication needs of the RISK Lisbon Hub through active communication initiatives and innovative ideas within our platform.

The selected candidate will report hierarchically to the COO of RISK and will also work closely with the Head of RISK Lisbon Hub.

Main Responsibilities:

Responsible for the Local Communication

  • Define, develop and implement the local communications strategy (internal) for BNP Paribas RISK in Portugal;

  • Develop and implement internal communications strategies to ensure employees are informed and engaged in the company’s strategy and the RISK Function direction;

  • Responsible for all internal communication channels and contents;

  • Animate and drive ongoing and future RISK initiatives (Induction, Collaborize, etc.);

  • Coach, counsel and advisory on Communications topics;

  • Design and organise RISK corporate events;

  • Lead and oversee the delivery of company internal campaigns on RISK matters, ensuring that all activities are engaging, impactful, measurable and aligned with the business priorities;

  • Develop our networking within BNP Paribas organisation;

  • Manage and monitor communications budget;

  • Upon request, participate and/or support RISK Lisbon Hub Management on strategic topics.

Responsible for RISK Culture and Communication

  • Support  the Head of RISK Culture and the Head of RISK Communication (based on-shore) on the implementation and supervision of the Lisbon team which main purpose is to promote locally and across the Group good risk practices, encourage good conduct and ensure awareness of BNP Paribas employees resulting in RISK culture being as part of their DNA.

Responsible for RISK Innovation

  • Ensure the liaison between local Innovation expert and Head of RISK Innovation
  • Guarantee the implementation of the Global RISK Innovation strategy in Portugal, adapting, when needed, to the context and local scenario.

Responsible for the team management:

  • Identify and recruit appropriate candidates for opened positions, provide adequate training/coaching, define responsibilities and setting individual and collective objectives in line with relevant policies.
  • Manage a multifaceted team of Communication officers, Innovation experts and Culture ambassadors.

  • Assess regularly employee’s performance and provide recommendations on compensation and objectives.

  • Provide guidance, training and support needed to achieve objectives.

Responsible for managing stakeholder relationships:

  • Identify opportunities for further mutualisation between teams or for further improvement in processes operated by the Hub.
  • Maintain regular communications and adopt a collaborative approach with the on-shore Head of teams.

  • Acting as the RISK Lisbon Hub correspondent in Portugal, for matters concerning communication, Innovation and culture.


We are looking for a motivated and experienced candidate willing to embrace our organisation and a challenging environment.


  • Master degree in Communication, Journalism and Social network from a Top Tier international Business School or equivalent university;
  • 5+ years of experience in the management and communication domain;

  • Perfect fluency in English;

  • Strong communication skills (oral & written);

  • International and multi-cultural oriented profile;

  • Ability to rally, motivate and influence people;

  • An entrepreneurial attitude and a willingness to improve our branding and visibility;

  • Strong interpersonal and teamwork skills with the ability to communicate and consult at all levels;

  • Committed to confidentiality, integrity and objectivity;

  • Clearly exhibited decision making capabilities;

  • Ability to organize, to manage stress and promote objectives;

  • RISK culture would be appreciated.

Knowledge and tools

  • Familiar with collaborative tools;

  • Good usage of social network and web based networking;

  • Fluent in digital practices/tools;

  • Mastering SharePoint programming;

  • Mastering PowerPoint.

Please note that only applications submitted in English will be considered.

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

Primary Location: PT-11-LisbonJob Type: Standard / PermanentJob: RISKSEducation Level: Master Degree or equivalent (> 4 years)Experience Level: At least 7 yearsSchedule: Full-time Behavioural competency: Communication skills - oral & writtenTransversal competency: Ability to inspire others & generate people's commitment