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Global Middle Office Product Manager

Marque BNP Paribas
Niveau d'expérience 3 à 5 ans
Niveau d'études Niveau Bac+4/5
Postuler REF: BNP020698

In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 17,000 employees* and a presence in 13 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships. 
Worldwide, BNP Paribas has a presence in 73 markets with more than 196,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. Asia Pacific is a key strategic region for BNP Paribas and it continues to develop its franchise in the region.

BNP Paribas offers you an exciting career in an international business environment that is fast-paced, diverse and focuses on creating high-value relationships with our clients. We offer competitive salary and benefits, as well as a working environment where you’re valued as part of the team.

* excluding partnerships 


Titre : Middle Office Global Product Manager 
Department: AM/AO Client Lines
Reports to : 
•    Regional hierarchical Head of Product (Nadim Jouhid) 
•    Head of Middle Office Product (Valérie Boléa Waeterloos)

•    Product management

•    Creation and maintenance of standard documentation set 
    •    Client pipeline
    •    Capability matrix
    •    Pitch books per client segment
    •    Service level description
    •    Standard fee schedules
    •    Contribution to Legal contracts definition
•    Product Pricing
    •    Set standard pricing to meet revenue and profitability goals
    •    Maintain oversight of product profitability
    •    Work with client development and relationship managers to adjust the pricing when required
    •    Maintain tools (simulation / 3P) to accelerate the distribution of fee schedules and control the product profitability
•    Align with go to market / segment leads
    •    Participate to go to market/segment initiatives
    •    Propose thought leadership or product expert articles
    •    Participate to events (client events, conferences …)

•    Product development

•    Regulatory / Competition / Market change
    •    Monitor industry changes impacting Middle Office product
    •    Assess the impact on the products in terms of service provided, profitability of any regulatory change and/or market practice shift and initiate projects 
•    Lead and draft corresponding NAC
    •    Propose new services or updates to current service with a view to improve client’s business and/or product’s profitability
    •    Prepare business case proposals for the change
•    Definition of the Product Strategy
    •    Maintenance of product roadmap

•    Participate to Budget  exercise
    •    Participate to yearly budget exercise with operations and IT
    •    Validate priority list and budget allocation
    •    Validate / reject client change controls as proposed by local client governance

•    Business development
•    Support client development and relationship management teams
    •    Train and coach coverage teams on Middle office product
    •    Assist coverage teams for client Middle Office pitches
    •    Ensure that products marketed and sold are in line with our service level descriptions
•    RFP lead
    •    Ensure completion of RFP questionnaires in due time and quality
    •    Ensure drafting of RFP support presentations and demos for RFP presentations
    •    Participate to RFP roadshows by leading the streams relating to Middle Office
    •    Work with operations and IT teams for the set-up of demos
    •    Put together financial proposals and supporting documentation (eg: 3P)
•    Client onboarding support
    •    Assist operations teams for client onboardings
    •    Promote the set-up of standard processes 
    •    Be the operations advocate for ensuring that minimum custom processes are implemented
    •    Act as sponsor and escalation point

•    Self-development and internal communication
•    Internal communication 
    •    Use all available supports: echonet articles, contribution to internal newsletters…
    •    Keep the operational teams informed of any changes impacting their activity

•    Expertise / training programs
    •    Be an expert and referent of the Middle Office product
    •    Train locations
    •    Client pitch role playing
    •    Participate to external training on new technology or services

•    Cross-functional
    •    Maintain and/or participate to product communities as relevant 
    •    Maintain knowledge of BP2S businesses, in particular AFS services, MFS Dealing Services, Forex and Collateral Management and CCS BDO offerings 
•    Innovation
    •    Participate to innovation lab projects 
•    Practical
    •    Global position: significant number of travels to be expected (twice a month in average)
    •    Fixed deadlines for RFP responses may lead to work after hours / weekends on an exceptional basis

Professional experience / requirements

•    Excellent communication skills
•    Experienced in pre-sale presentations and generally speaking in client interactions
•    Enjoys (!) documentation drafting (word, powerpoint, excel)
•    Technology savvy
•    Strong analytical capacity
•    Understanding of BP2S organization and influencers
•    Leadership skills, Ability to influence and inspire
•    Team player

Primary Location: SG-06-SingaporeJob Type: Standard / PermanentJob: OPERATION PROCESSINGEducation Level: Master Degree or equivalent (> 4 years)Experience Level: At least 5 years Reference: BNP020698