Job Description - APAC

About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Business line/Function :

For 150 years, BNP Paribas Wealth Management has been committed to protecting clients’ wealth, developing it, and eventually passing it on to their loved ones. We deliver tailor-made experience, with outstanding attention to detail and expertise from precise local knowledge to the global know-how that we access from the Group. Our goal is to create a new wealth management experience fit for a world where digital interactions have come to enhance human ones. Wealth Management Investment Solution Hub (WMIS Hub) provides a global IT solution for BNP Paribas Wealth Management where we develop, maintain and evolve IT applications which fits to the specific needs of BNP Paribas Wealth Management business users.

Job Title:

Environment Analyst

Date:

Department:

IT

Location:

Chennai

Business Line / Function:

Wealth Management

Reports to:

(Direct)

NA

Grade:

(if applicable)

(Functional)

 

Number of Direct Reports:

Directorship / Registration:

Position Purpose

Part of BNPP Wealth Management in Chennai, the position is created to handle Non-Production Environment Management activities. Candidate should be well versed with environment policies, governance, allocation policies and the overall process for test environment management focusing on Cloud Infrastructure and working with multiple teams to improve the Non-Prod Environment operations.

Responsibilities

  • Follow the defined environment allocation and governance policies, ensuring environments are compliant with usage policy, security and access restrictions.
  • Work on environment requests by following allocation rules and workflows.
  • Coordinate with infrastructure teams to create / upgrade / decommission specific environments
  • Track releases, upgrades and changes to the test environments as per the requests
  • Manage non-prod Incidents (Incident Management) in ServiceNow by coordinating with application & infra teams to ensure stable test environments. For example defects related to:
    • S/W and H/W configuration
    • Connectivity issues with other application interfaces
    • Insufficient credentials to access / communicate with other interfaces
  • Facilitate root-cause analysis (Problem Management) for critical recurring incidents in Test Environment
  • Plan the reuse or decommission the test environment when testing is complete.
  • Monitoring of environments on regular intervals and generate the report on usage.
  • Coordinate with DBAs and Infra team for Database refresh activities.
  • Communicate planned downtime on environment to stakeholders, working with them to minimize impact on test schedule.
  • Define and agree deployment schedules with Project and application teams.
  • Strong knowledge on setting up new Test Environment from scratch
  • Access Management.

Technical & Behavioral Competencies

Qualification & Experience:

  • Bachelor's degree in Computer Science or IT
  • 5 to 8 years of relevant experience in IT.
  • Minimum 4 years of hands on experience in Environment Management (Non-Prod Environments)
  • Experience in configuring environments with the help of local IT teams.
  • Experience in deployment management.
  • Experience in defining new environment policies or update existing policies as per the need
  • Good understanding of Incident, Problem & Patch management
  • Good understanding of SDLC
  • Experience in conducting workshops, arbitration meeting for environment allocation issues

Essential Technical Knowledge/Skills :

Technical skills

Proficiency Level

ITIL practices

Strong

Service Now or Equivalent

Strong

MS Excel & PowerPoint

Strong

Cloud

Basic

Linux/Windows

Intermediate

MQ

Basic

Database(SQL/Oracle/PLSQL)

Basic

SharePoint

Basic

Confluence

Basic

Mandatory

  • Strong critical thinker with problem solving approach.
  • Good coordination and triaging skill
  • Good written and oral communication skills.
  • Prior experience in banking environment
  • ITIL V3 Foundation certified

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Critical thinking

Communication skills - oral & written

Ability to share / pass on knowledge

Personal Impact / Ability to influence

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Choose an item.

Ability to develop and adapt a process

Ability to understand, explain and support change

Choose an item.

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications (if required)

               

NA

Primary Location
IN-TN-Chennai
Job Type
Standard / Permanent
Job
INFORMATION TECHNOLOGY
Education Level
Bachelor Degree or equivalent (>= 3 years)
Experience Level
At least 5 years
Schedule
Full-time
Reference
WEA001870

Découvrez les métiers de BNP Paribas : IT, Tech et Data

Au-delà d’être un groupe financier, BNP Paribas est aussi une entreprise technologique. Les systèmes d’information, la data et les outils sont au cœur de notre ADN et offrent de nombreuses opportunités professionnelles !

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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

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