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Customer Account Manager - Advert expires 5th March

Postuler REF: BIR19018120
Customer Account Manager
 

About us

Owned by BNP Paribas, one of the world’s top performing banks, we are a global and UK leading player within the vehicle leasing industry. The growth that we’ve achieved in recent years and the number of major industry awards that we’ve won are testament to our innovative products, strong service ethics and most of all, the commitment and skill of our teams. Together, we’re the wheels behind business. Because leasing vehicles is about so much more than just getting from A to B. Joining us, your passion and skill will help make every journey a great one, and we’ll help you steer from strength to strength.
 

About the role

These are brand new roles that sit within a team we are setting up to support an award winning manufacturer we will soon to be working with. As a Customer Account Manager you will be responsible for taking calls from drivers who have leased a vehicle through this manufacturer and being an extension to their service, you will contribute a level of professionalism that will appear seamless from the customer point of view. That is the challenge. These roles will be challenging but rewarding for the right people.  
Pay Zone level – A3

About you

We are looking for outstanding Account Managers. The best of the best, as you will be looking after some of our premier customers. Relationships are what makes you tick and you will stop at nothing to ensure your customers are pampered to blushing point. You will have an excellent telephone manner, thrive working in a fast paced environment and be used to taking ownership of all that is thrown at you whilst demonstrating complete professionalism and tact. A ‘thick skin’ and an agile mind are pre requisites along with the ability to multi task. We need people who can happily solve customer queries and come to work with a finely tuned sense of humour.
 
What’s in it for you?
Our employees are really important to us and being owned by a bank we all benefit from some excellent perks. Take a look at these:
  • Private Healthcare
  • Life Assurance
  • Company Pension (the company will add in up to 10% into your pension pot every month)
  • 25 days holiday (plus bank holidays)
  • Competitive (£19–22,000) basic salary
  • Volunteering Days
  • Charity Fundraising
  • Free Gym and classes
We are a friendly bunch - more human than corporate and you will find our office environment welcoming. Here is a recent video we put together that shows life at Arval:-
 

 
If you have the drive and ambition why not apply today!
Primary Location: GB-ENG-SwindonJob Type: Standard / PermanentJob: CUSTOMER RELATIONSHIP MANAGEMENTEducation Level: Not indicatedSchedule: Full-time Behavioural competency: Client focusedTransversal competency: Ability to develop and adapt a process