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Collection Coordinator with Romanian and English

Mise à jour le 07.04.2024

Location: Bucharest, Romania

Type of job: Hybrid

BNP Paribas Leasing Solutions (Romania), a company of BNP Paribas Group, is a leading player in the financing and rental of professional equipment in Romania.  

Main job responsibilities:

-        Coordinate, organize and monitor the Collection’s Team activity to achieve the collection KPIs and objectives in the shortest possible time

-        Close monitor of the debt collection portfolio

-        Direct collection officers to ensure timely execution of the collection tasks.

-        Recommend appropriate solutions and provide guidance to team for collection cases.  

-        Propose, execute, and timely implement the Company action plan and decisions related to the debt collection portfolio and collection activity.

-        Propose/draft and monitor rescheduling proposal.

-        Organize and monitor the allocation process of the amount collected within the collection activity.

-        Prepare monthly collection reports.

-        Participate in process improvement projects.

-        Negotiate and obtain from debtors, in the limits of the Delegation of Authority in place, payment commitments.

-        Plan and field visit the clients with overdue debts and/or refusing the return of the financed assets

-        Propose and supervise the using of the payment instruments to recover the debts (promissory notes/cheques) held by the Employer, in accordance with internal procedures and decisions of the authorized corporate bodies of the Employer

-        Coordination and improving the collection team's activity in regard with collecting the debts and proposing the measures to achieve the collection objectives in the shortest possible time.

-        Managing the collection portfolio.

-        Coordination and improving the Collection team’s work in obtaining the necessary documents and information from the former and current clients, guarantors, any other partners for collecting the debts.

-        Organizing, planning, and monitoring the direct reports’ activity

-        To ensure their accuracy, check the IT/evidential system and situations/reports, prepared by the collection officers regarding the outstanding rates,

-        To fill-in and/or, where appropriate, to monitor how to fill-in  the employer's database and the reports submitted by the collection officers, regarding the status of the debt receivables.

-        Preparing and/or monitoring the activity of drafting notices and summons to clients for amounts due and not paid on time, notices of termination, return of finance assets , etc. and monitoring/coordination of the Collection Team task

-        Verification of the analysis of the files of the former clients and current clients that record back to paying and making proposals for solutions to recover the amounts owed and the assets of the Employer.

-        After obtaining the prior approval, monitoring the negotiation with the former clients of the ways of recovering the amounts due and/or returning the assets to the employer

-        The supervision of the mode of completion and introduction of payment instruments (promissory notes/cheques) held by the Employer, in accordance with internal procedures and decisions of the authorized corporate bodies of the Employer.

-        Preparing the various reports about the stage of the collection activity.

-        Visiting the clients with overdue debts and/or refusing the return of the goods, by request of the management.

-        Precisely the observance of all the rules, regulations, internal procedures of the Employer and oral and/or written instructions (including but not limited to correspondence by email), received from the management

-        Informing the immediate in writing his/her manager about any aspect observed/identified during its daily activity that is unusual or is a violation by the staff of the rules, regulation of the company or legislation in force

-        Cooperation with the other departments of the employer, responding and solving their requests in due time.


Job requirements:

Bachler Degree in economics/Finance

Min 7 years’ experience in collection within 5 years in a financial-banking institution

Min 3 years’ experience in coordinating a team

Technical and business knowledge:

General knowledge of the products and services of the Employer.

Management and techniques of debts recovery and goods.

Legislative knowledge of the companies in Romania.

Knowledge of the Romanian market.

Good command of English in written, speaking and comprehension

Romanian - native

IT: MS Office package.

Ability to maintain confidentiality of information, integrity, discretion; organizational capacity; capacity to relativizing with other persons; logical thinking, capacity to anticipate changes; ability to negotiate; ability to observe and persuade

 About our culture:

 We are proud to create, maintain and develop strategic business applications for BNP Paribas Group entities around the world, while keeping a high level of service and providing added value to our customers.

 Working in a multicultural environment, we encourage our people to develop their talents and skills, offering various career opportunities and internal mobility programs, within local BNP Paribas Leasing Solutions teams or in other entities within the Group, both in Romania and abroad.

We value our employees’ experience by keeping a well-balanced environment with flexibility regarding the work schedule and care for everyone’s personal time. We embraced a hybrid way of working because we believe social connection always adds value to our day-to-day activities.

Diversity and inclusion are among our core values, as BNP Paribas is an equal opportunity employer. Therefore, we are committed to ensure employment opportunities regardless of race, skin color, beliefs, religion, nationality, ethnic background, age, sex, sexual orientation, marital status, or political opinions.

 Why should you join the BNP LEASING SOLUTIONS?

•We are part of the BNP group, a strong financial group

•We have a team of professionals and a friendly working environment

•Ensuring many learning opportunities

•We offer an attractive benefit package

  By joining our Group, you will take part in our great transformation towards building a more sustainable world. Discover our commitments:

 Our commitments and actions for clients and society BNP Paribas (group.bnpparibas)

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Découvrez les métiers de BNP Paribas : Commercial et Relation Client

Travailler au sein de la filière Commerciale et Relation Client de BNP Paribas, c’est accompagner ses clientes et clients au quotidien, dans les grands moments de leur vie personnelle ou professionnelle.

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Pourquoi je candidaterais ?

Pour quelles raisons je rejoindrais BNP Paribas et pas une autre entreprise ?

Parce que je souhaite...

  • Et si on vous disait que travailler dans notre Groupe, ce n’est pas ce que vous croyez ? Chez BNP Paribas, on exerce une multitude de métiers qui évoluent en permanence pour être en phase avec les attentes des clientes et clients comme de la société. Au travers d’actions du quotidien ou de grands projets, exercer l’un de nos métiers, c’est s’engager pour agir durablement.

  • Se sentir bien dans son job, c’est avant tout venir travailler comme on est.  C’est aussi avoir les moyens d’un bon équilibre entre sa vie professionnelle et sa vie personnelle. Deux engagements majeurs pour BNP Paribas.

  • Chez BNP Paribas, le développement de vos compétences est essentiel, pour vous comme pour nous. Et cela vous servira pour toute votre vie professionnelle.

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