The Securities Services business of BNP Paribas is one of Europe's leading providers of custody services for securities.
The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.
We are currently looking for a:
Client Services Fund Dealing Services (H/F)
Fixed Term Contract
You will be the main point of contact for customers on various queries linked to Fund Dealing Services activity
You will liaise with the operational areas to ensure specific client requirements are shared across and taken into consideration
You will maintain a positive client relationship by monitoring their enquiries efficiently and effectively until final resolution
You will ensure that any important event is escalated to your Management and/or the Relationship Manager
You will monitor the client KPIs to ensure client’s satisfaction
Bachelor or Master Degree in Finance.
You have gained at least 3 years of similar experience in the fund industry.
Attention to detail / rigor
Ability to deliver / Results driven
Creativity & Innovation / Problem solving
Communication skills - oral & written
Ability to collaborate / Teamwork
Transversal Skills :
Word, Excel, Power Point
Excellent written and oral English and French skills are essential
Other languages (Spanish, German, Italian) are considered as a real advantage
Advantages of the position
By joining this team, you will the opportunity to discover all the aspects of the Fund Distribution domain in an international environment.
You will be a part of a strong Group certified Top Employer for the 5th time. You will join a
young, dynamic and diversified team and work in a value-driven work environment.