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Client Service Manager – Focus on paralegal activities (m/f/d)

Horaires Temps plein
Marque BNP Paribas Securities Services
Niveau d'expérience 1 à 2 ans
Niveau d'études Niveau BAC+2/3
Postuler REF: DEU002941

Client Service Manager – Focus on paralegal activities (m/f/d)


Frankfurt Full-time temporary (two years)

BNP Paribas Securities Services provides asset-servicing services to investment funds, securities and alternative assets throughout the investment process. The unit is the largest depositary for securities, real estate funds in Germany and one of the five leading global clients worldwide. Around 300 employees in Germany develop integrated digital solutions for all customer segments from one source.

Challenges that let you grow:

  • Build client knowledge and trustful relationships
  • Coordinate the negotiation of agreements (including SLAs) with the clients (e.g. KVG, Asset Managers) and internal teams
  • Initiate and regularly review Service Level Agreements (SLA), Service Level Descriptions (SLD), Operating memoranda and any other formal agreements referring to service requirements (e. g. tripartite agreement, depositary agreement)
  • Participate in and push global projects to ensure the clients receive a harmonized legal framework across locations and the German specificities are respected in the global organization
  • Manage client expectation by being the bridge between the clients´ needs and the bank´s interests

Skills that convince:

  • Degree in law (passed at least the first state legal examination) and/or equivalent professional experience (at least 3 years) in a Management Company (KVG) or depositary institution
  • In-depth knowledge of the German legal framework in a depositary institution or Management Company (KVG) environment
  • Proven change-agent capabilities
  • Strong and extensive experience in paralegal activities in a Management Company (KVG) or depositary institution
  • Ability to make clear and timely decisions
  • Skill to go beyond existing frameworks
  • Proficiency in MS Office
  • Strong communication skills (written and spoken) in both German and English
  • Working independently with a strong ability to collaborate within the team and across teams

What we offer:

  • Modern working environment, including work laptop & mobile for flexible working
  • Building (inter)national networks and career prospects within the BNP Paribas Group
  • Many benefits for employees, e.g. family service, Jobticket, Occupational pensions & Central location with good public transport connection

BNP Paribas has committed to the sustainable and forward-looking design of society. Ethical principles, risk awareness and responsibility are the foundations of our day-to-day action. The BNP Paribas Group has set itself the goal of raising awareness, motivating and activating its stakeholders, particularly employees, partners and shareholders, as well as the society on sustainable issues. The Commitment to Diversity has confirmed BNP Paribas with the signing of the Diversity Charter in 2017 and is part of the JamaisSansElles initiative, which promotes women's visibility.

BNP Paribas is the European Union’s leading bank and key player in international banking. It has a presence in 68 countries, with around 193,000 employees, including almost 148,000 in Europe. The BNP Paribas Group has been active in Germany since 1947 and has successfully positioned itself on the market with twelve entities. Private customers, companies and institutions are looked after by roughly 6,000 employees in all relevant economic regions all over the country. The wide-ranging products and services offered by BNP Paribas are that of an innovative universal bank.

Would you like to help shape a changing world?

Then go with us the next step and apply now via the application button as Client Service Manager (m/f/d)!

Please contact Janina Müller on +49 (0) 6971938080 as well as by email: recruiting.germany [at] bnpparibas (dot) com.

COVID-19-Update: The safety and well-being of our candidates and our employees have the highest priority. The first interviews will therefore continue to be conducted virtually.

Primary Location: DE-HE-Frankfurt am MainJob Type: Befristete StelleJob: CUSTOMER RELATIONSHIP MANAGEMENTEducation Level: Akademischer AbschlussExperience Level: Mindestens 2 JahreSchedule: Vollzeit Reference: DEU002941