Paribas Securities Services, a subsidiary of the
BNP Paribas group, is one of Europe's leading providers of custody services for
Luxembourg branch plays a major part in its operations, offering clients high
value-added services extending from custody to securities lending, fund
administration, performance measurement and ratings, and bond issuance
of its development strategy, BNP Paribas Securities Services
Luxembourg is recruiting:
Officer – Global Custody
Fixed term contract of 12 months
Guarantee Client satisfaction by being the trusted and dedicated
point of contact for Global Custody and by ensuring high quality level of
Resolving all operational queries and issues raised by the Client.
Ensure strong understanding of the Client and their specificities,
requirements and expectations.
Manage effectively Client complaints by escalating and discussing
immediately with team manager as well as informing the Client Service
Active participation in regular Client Service Review (CSR)
meetings, ensuring proper preparation of meeting in conjunction with CSM (dry
Ensure close cooperation on transversal issues with different Bank
departments through active participation in ‘Client Team’ meetings.
Education: Bachelor degree in Accounting, Economics
5 years minimum experience in the
securities services business, demonstrating good in-depth technical knowledge
of global custody flows and products.
Good working knowledge of custody systems would be considered an
Client service orientated with strong interpersonal
and communication skills with the ability to deal with intermediaries and
colleagues at all levels
Demonstrate autonomy, with the ability to
take initiatives in order to improve process flows
Excellent organization skills with the
ability to efficiently manage time, rank priorities and respect deadlines
Fluent French, English and
Italian. German is considered as an advantage.
Primary Location: LuxembourgJob Type: CDDJob: TRAITEMENT DES OPERATIONSEducation Level: Bachelor / Licence ou équivalent (>= 3 ans)Experience Level: Au moins 5 ansSchedule: Temps plein
Behavioural competency: Capacité à collaborer / travail d'équipe, Capacité d'organisation, Etre orienté client, Capacité à communiquer - à l'oral et par écrit, Capacité d'adaptationTransversal competency: Capacité d'analyse